Rajiv Dey

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  www.lowcostairlinesworld.com/Custom_14795.stm - [Cached Version]
  Published on: 5/30/2007    Last Visited: 5/30/2007  

  Rajiv Dey, Senior Vice President & Head of Business Development - BPO, NIIT SmartServe Limited - representing NIIT Technologies
  
  Rajiv's experience in the BPO/Call centre business spans both Offshore operations and Business Development in the UK and he has worked across a wide range of verticals including Airlines, Financial Services, Insurance, Direct Marketing and Telecoms.He has extensive international experience in Sales, Marketing, Delivery and General management across many industries.Prior to his current role he set up the Operations and Business Development for a new Call center operation in India.
  
  Rajiv joined NIIT soon after its BPO business was set up and has played a major role in building the UK business, which currently accounts for a significant part of the BPO/Call Centre revenues.
  
  Having worked extensively in both India and the UK, Rajiv has a strong understanding of the fundamental issues involved in Offshoring to India and has proactively worked with UK companies to leverage the cost and quality potential that India has to offer Western Companies.

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  www.marcusevans.com/events/CFEventinfo.asp?EventID=1233 - [Cached Version]
  Published on: 4/7/2007    Last Visited: 4/7/2007  

  Rajiv Dey, Senior Vice President and Head of Business Development, NIIT SMARTSERVE, UK.
  ...
  Rajiv Dey, Senior Vice President and Head of Business Development, NIIT SMARTSERVE, UK.

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  www.niit.com/niit/corporate/contactus/smartservecontact - [Cached Version]
  Published on: 4/6/2006    Last Visited: 3/8/2007  

  Rajiv Dey NIIT Technologies Limited6th Floor, Westfields, London Road High Wycombe, Buckinghamshire HP11 1HP, UK Phone: +44 1494 539333 Fax: +44 1494 539444/ 555

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  www.lowcostairlinesworld.com/C1093.stm - [Cached Version]
  Published on: 10/12/2008    Last Visited: 11/21/2007  

  Rajiv Dey, Senior Vice President & Head of Business Development - BPO, NIIT SmartServe Limited - representing NIIT Technologies
  
  Rajiv's experience in the BPO/Call centre business spans both Offshore operations and Business Development in the UK and he has worked across a wide range of verticals including Airlines, Financial Services, Insurance, Direct Marketing and Telecoms.He has extensive international experience in Sales, Marketing, Delivery and General management across many industries.Prior to his current role he set up the Operations and Business Development for a new Call center operation in India.
  
  Rajiv joined NIIT soon after its BPO business was set up and has played a major role in building the UK business, which currently accounts for a significant part of the BPO/Call Centre revenues.
  
  Having worked extensively in both India and the UK, Rajiv has a strong understanding of the fundamental issues involved in Offshoring to India and has proactively worked with UK companies to leverage the cost and quality potential that India has to offer Western Companies

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  www.marketforce.eu.com/lowcost/programme/ - [Cached Version]
  Published on: 5/23/2007    Last Visited: 5/23/2007  

  Rajiv DeySenior Vice President & Head of Business Development, NIIT SmartServe Ltd

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  www.noa.co.uk/suppliersdir.html - [Cached Version]
  Published on: 5/16/2006    Last Visited: 3/20/2007  

  Rajiv Dey : rajiv.dey@niit-tech.co.uk

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  :::NIIT Smart Serve::: - [Cached Version]
  Published on: 4/4/2005    Last Visited: 8/16/2007  

  Rajiv Dey NIIT Technologies Westfields, London Road, High Wycombe Bucks, HP11 1HP, UK . Tel : +44 (0) 1494 539 333 Mob: +44 (0) 7812 097 433

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  Contact Centre Global Forum 2007 - Interactive... - [Cached Version]
  Published on: 2/14/2007    Last Visited: 7/31/2007  

  Rajiv Dey, Senior Vice President & Head of UK Business Development, NIIT Smartserve Ltd

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  Contact Us – NIIT SmartServe - [Cached Version]
  Published on: 1/16/2006    Last Visited: 1/16/2006  

  Rajiv Dey NIIT Technologies

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  Management Team - [Cached Version]
  Published on: 6/5/2003    Last Visited: 11/21/2004  

  Rajiv Dey, Vice President and Head of Business Development - BPO UK, is a management graduate from XLRI, a premier management institution in India, he started his career by handling diverse assignments for the Unilever group.He has immense understanding of establishing new businesses and defining the detailed operating procedures for the organization.Besides business development NIIT SmartServe also benefits form Rajiv,s experience of migration of the processes to offshore locations and ensuring sustained service delivery for the client.Thus, Rajiv embodies a consultative approach to business process outsourcing for his clients, and conducts proactive client relationship management.He professes a customer-first philosophy in all client engagements and actively participates in all transactions throughout the process lifecycle.

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