Please Note:
This profile was automatically generated using 3 references found on the Internet. This information has not been verified. Learn more...
This profile was automatically generated using 3 references found on the Internet. This information has not been verified. Learn more...
Web References
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1. Avaya Teams with Sun Microsystems to Provide New Platform for Easier Deployment of Self Service in IP Networks-Keystone Mercy Health Plan Uses Avaya Interactive Response to Lower Costs And Speed Customer Service While Gaining VoiceXML, Speech Recognition
industry2.java.sun.com/javanew - [Cached]Published on: 3/11/2003 Last Visited: 4/20/2003
"Customer relationship management initiatives demand that core systems be customized and integrated with business processes in order to deliver a competitive advantage -- or customers can be lost forever," said Don Deason, Western Communications regional director, Sun Microsystems, Inc. -
2. Avaya, Sun Provide Platform For Easier Deployment Of Self Service In IP Networks
www.tmcnet.com/enews/022703d.h - [Cached]Published on: 3/1/2003 Last Visited: 3/1/2003
"Customer relationship management initiatives demand that core systems be customized and integrated with business processes in order to deliver a competitive advantage - or customers can be lost forever," said Don Deason, Western Communications regional director, Sun Microsystems, Inc. "
[ Back To TMCnet.com's Homepage ] -
3. Press Room
www.avaya.ca/en/pressroom/news - [Cached]Published on: 2/11/2003 Last Visited: 6/30/2004
"Customer relationship management initiatives demand that core systems be customized and integrated with business processes in order to deliver a competitive advantage - or customers can be lost forever," said Don Deason, Western Communications regional director, Sun Microsystems, Inc.

