Please Note:
This profile was automatically generated using 27 references found on the Internet. This information has not been verified. Learn more...
This profile was automatically generated using 27 references found on the Internet. This information has not been verified. Learn more...
View all 27 references Web References
-
1. Banks & Dean: News & Events
www.banksanddean.com/news_even - [Cached]Published on: 5/10/2006 Last Visited: 7/21/2008
Kathy Dean of Banks and Dean will co-present a case study from Liberty Mutual and will demonstrate how integrated recruiting fused with innovative relationship methodologies can achieve measurable results in customer retention and revenue generation. -
2. The Call Center School :: Tools & Resource :: Articles
www.thecallcenterschool.com/to - [Cached]Published on: 4/29/2006 Last Visited: 4/17/2008
According to Kathy Dean, Senior Partner with Banks and Dean, a company specializing in call center recruiting and screening, "The most critical attribute in predicting sales success on the job is whether a person has ‘enterprising' or ‘initiating' traits, as opposed to ‘responding' traits which are predictors of customer service success. -
3. CIAC Certification News
www.ciac-cert.org/newsletter/m - [Cached]Published on: 5/1/2003 Last Visited: 2/5/2008
By Kathy Dean of Banks and Dean
...
Katherine S. Dean, SPHR, is a Managing Partner with Banks & Dean.She can be reached at 262-240-9400, 888-241-8198 or by email at kdean@banksanddean.com.Banks and Dean can be reached at 888-241-8198 or www.banksanddean.com
