Stafford Communications -
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Published on: 9/27/2005
Last Visited: 9/27/2005
Liz Dannevig - Account DirectorLiz is a client-focused director with over 15 years experience in the Diagnostics, Medical Services, and HealthCare industries.She has an exceptional background in staff, team and project management, specializing in call center start up and expansion.Her expertise encompasses new product launches and process improvement initiatives.Currently, Liz specializes in Performance Consulting, including the evaluation of telephone-based programs and the design and implementation of quality assurance programs to maintain service delivery.Her skills involve the assessment of current service levels, identifying needs, defining learning objectives and delivering needs-focused training.Liz holds a B.S. in Psychology from William Paterson University.