Mr. Paul K. Dalglish

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  www.yorkregion.com/News/Regional%20News/article/98738 - [Cached Version]
  Published on: 10/31/2009    Last Visited: 10/31/2009  

  DriveTest managing director Paul Dalglish confirmed formal negotiations resumed yesterday, but could not elaborate on the details due to bargaining table protocol.

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  www.nugget.ca/ArticleDisplay.aspx?e=2126341 - [Cached Version]
  Published on: 10/15/2009    Last Visited: 10/15/2009  

  Paul Dalglish, managing director for Serco DES, the provider of driver examinations in Ontario, said right now both sides are waiting for the mediator.
  
  He said one of the outstanding issues is job security.
  
  Dalglish said there's concern about supervisors doing bargaining work, but the company has a lot of small offices where supervisors are among six employees.
  
  If there's a lineup of people and everyone is serving them, but there's a supervisor behind a desk doing paperwork and can't help . . . well that's a ridiculous model, which might work in a big steel plant," he said.
  
  We've agreed supervisors wouldn't do work that would cause layoffs."
  
  Dalglish said an offer was tabled Oct. 8. Both parties met with a mediator Friday and were told to step down."
  
  He said an employee meeting was held Tuesday.
  
  Calls to the United Steelworkers Union, representing the striking employees, were not immediately returned.
  
  We've already agreed on a long list of things, but their list of demands has increased since they've been out on strike."
  
  Dalglish wouldn't speculate as to when he thinks the DriveTest centres may reopen.
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  Dalglish is again missleading the press for his own gain and to garner the public against the union. The issue of non-bargaining employees(supervisors) is that they are REGULARLY scheduled to do bargaining unit(employee) work due to laqck of supervisory duties. We HAVE agreed to supervisors doing the work in the situation Dalglish points out. In fact we tabled an offer to the company including that very subject (section 37.6). Come on Dalglish, how about we stop doing this in the press and sit across the table.

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  www.orilliapacket.com/ArticleDisplay.aspx?e=1714100 - [Cached Version]
  Last Visited: 8/25/2009  

  "We reached an impasse," said Serco representative Paul Dalglish.

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  www.serco-na.com/Default.aspx?Area=AboutUsNew&Subarea=L - [Cached Version]
  Published on: 8/15/2009    Last Visited: 8/15/2009  

  Paul Dalglish

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  www.thepost.ca/ArticleDisplay.aspx?e=1767929 - [Cached Version]
  Published on: 9/24/2009    Last Visited: 9/24/2009  

  DriveTest managing director Paul Daglish disagreed.
  
  "We do respect seniority, we have two seniority lists, one for full-time employees and one for part-time," he said.
  ...
  Daglish addressed Young's comments by stating that the changes have made the tests more efficient.
  
  "Ontario has some of the strictest test requirements," he said. "In terms of verbalizing road moves, it's more demanding than simply stating how to perform a move."
  
  "They must visualize it as well," Daglish added.
  ...
  Daglish said while the company does work towards having employees being as accurate as possible, he said some don't like to be held accountable.
  
  "We do have a very thorough monitoring system. We want to know that people can come to work and do the job, and most people do," Daglish said.
  
  Daglish was adamant that the issues Young spoke of were not of bargaining importance because the company had not asked for any concessions for a new-contract.
  ...
  Daglish said DriveTest had made an appeal to employees to return to work, even if on a rotating basis.
  
  "The real impact is one the public," Daglish said, noting that they have been getting a lot of heat from driving instructors, both commercial and private.
  ...
  Daglish encouraged people to re-schedule tests as soon as possible.

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  www.wheels.ca/Article%20Category/article/781764 - [Cached Version]
  Published on: 9/4/2009    Last Visited: 9/5/2009  

  About 40,000 people have not been able to obtain their driver's licence as a result of the strike that has lagged on for two weeks, said Paul Dalglish, a managing director of DriveTest.

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  www.thepeterboroughexaminer.com/ArticleDisplay.aspx?e=1 - [Cached Version]
  Published on: 8/29/2009    Last Visited: 8/29/2009  

  Paul Dalglish, managing director of DriveTest, said July and August are the centrte’s busiest months. Examiners do 15 to 20 tests a day, he said.
  
  Dalglish said he’s willing to go back to the bargaining table.

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  www.thesudburystar.com/ArticleDisplay.aspx?e=1721771 - [Cached Version]
  Published on: 8/29/2009    Last Visited: 8/29/2009  

  "The fact is, we simply need flexibility to properly manage our services," said Paul Dalglish, DriveTest managing director.
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  Dalglish said the DriveTest workload increases by 60 per cent in the summer months.

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  www.orilliapacket.com/ArticleDisplay.aspx?e=2159368 - [Cached Version]
  Last Visited: 11/3/2009  

  The employees will vote on this offer later this week," said Paul Dalglish, managing director of DriveTest Ontario for Serco DES.

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  www.stmarys.com/news/article/77175 - [Cached Version]
  Published on: 9/25/2009    Last Visited: 9/25/2009  

  "These are extremely serious charges," comments Paul Dalglish, managing director of Serco DES Inc., which is contracted by the provincial government to provide some licence services.
  
  "Criminals are getting more sophisticated, and so we're getting more sophisticated in how we catch them," he adds. "A lot of the things that we've done over the last few years are what's actually helped bring this to conclusion."
  
  Earlier this year, Serco implemented photo recognition technology, which scans through licences and flags people who potentially have more than one licence, among other initiatives Dalglish declined to discuss because of security concerns.
  
  "We worked with the police from the very beginning of this investigation," says Dalglish.

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