Newsday.com - Five to Watch - Hotels and Motels -
[Cached Version]
Published on: 8/6/2001
Last Visited: 8/7/2001
Marge Curry , 62 , is the general manager of Holiday Inn of Westbury , where she has worked for nearly three decades.Before becoming general manager eight years ago , she held a variety of positions at the hotel.She worked at the front desk , in reservations/group sales and as an assistant manager.Before entering the hotel industry , she had worked for the Downtown Athletic Club in Manhattan , which , she says , gave her an introduction to the field.Every day is different , and you meet so many different people , she says.I don't think anyone who has done hotel work can go back to an office..The business has changed greatly since she started ; 28 years ago , she says , colleges were not even offering degrees in hotel management.Customer service is the No. 1 priority today , she says.Anyone can give you a room.Now people expect a lot of amenities.And people who travel are a lot more savvy than they used to be.They know not to just accept the first rate quoted because in off-season , we can afford to be a , little more flexible. name=description >.
LI Transportation Plan to Manage Conjestion
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Marge CurryMarge Curry
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Marge Curry , 62 , is the general manager of Holiday Inn of Westbury , where she has worked for nearly three decades.Before becoming general manager eight years ago , she held a variety of positions at the hotel.She worked at the front desk , in reservations/group sales and as an assistant manager.Before entering the hotel industry , she had worked for the Downtown Athletic Club in Manhattan , which , she says , gave her an introduction to the field.Every day is different , and you meet so many different people , she says.I don't think anyone who has done hotel work can go back to an office..The business has changed greatly since she started ; 28 years ago , she says , colleges were not even offering degrees in hotel management.Customer service is the No. 1 priority today , she says.Anyone can give you a room.Now people expect a lot of amenities.And people who travel are a lot more savvy than they used to be.They know not to just accept the first rate quoted because in off-season , we can afford to be a little more flexible..