www.franchisetimes.com/content/story.php?article=00520 -
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Published on: 9/1/2007
Last Visited: 9/10/2007
That effort was so successful, said the franchise's owner, Cameron Cummins, that it has become part of Marco's grand opening package."We got incredible publicity right out of the gate," said Cummins, who also serves as Marco's vice president for franchise marketing.
A one-time sleepy regional chain, Marco's is making an ultra-aggressive bid to become one of the nation's biggest pizza franchises.The company has 159 units, plus licenses for another 512 and is in the process of writing contracts for as many as 250 more, Cummins said.Its goal is to build 1,600 units by 2012, when it would have $1 billion in sales.Cummins said the company is ahead of pace on that goal.
Openings of new locations are just as aggressive.Workers are trained in two days providing pizza to family and friends.On opening night customers are given a free slice of pizza.
But the pizza yard signs are the most unique-and important, given the saturated nature of the industry in which Marco's operates.Cummins, a marketing veteran who worked for Lexus then had his own franchising marketing company before coming to Marco's, came up with the idea while driving around Barberton in advance of his store opening.
It was just before a primary election, and Cummins and Byron Stephens, his business partner, noticed the impact the signs had on promoting a candidate's name-they even picked a winner in a judge's race.
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The free pizzas, combined with the free slices on opening night, seem to be a lot of product to give away, but Cummins said it's worth it.A high percentage of people in the company's marketing studies who've tried the pizza said they would buy it again.
In addition, Cummins said, these people become company evangelists.Few people eat pizza by themselves, he said.Most order with friends or family and pizza quality is a common topic of conversation in any group.Giving away pizzas turns Marco's into a subject of those discussions.
"Ninety-three percent of Americans have one pizza per month.It wasn't like asking them to try goulash or something like that," Cummins said.