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This profile was automatically generated using 30 references found on the Internet. This information has not been verified. Learn more...
This profile was automatically generated using 30 references found on the Internet. This information has not been verified. Learn more...
Employment History
View...Board Membership and Affiliations
View...View all 30 references Web References
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1. Domestic Rail, Self Booking Tools, Hotel Bookings and Corporate Cards | ACTE.org
www.acte.org/events/details.ph - [Cached]Published on: 5/13/2008 Last Visited: 5/13/2008
Nigel Coombs & Colin Brain who will set the tone for the day, followed by an opening featured session (20 minutes) by Chris Crowley, Senior Vice President, Sales - Europe, BCD Travel. -
2. www.bcdtravel.co.uk
www.bcdtravel.co.uk/aw/home/Un - [Cached]Published on: 3/8/2008 Last Visited: 3/8/2008
Chris Crowley Director of Sales -
3. News archive
www.businesstraveleurope.com/n - [Cached]Published on: 6/30/2007 Last Visited: 3/22/2008
Companies must be responsible for the security of their travellers, Chris Crowley, head of sales for BCD Travel in the UK, said. He told about 100 delegates at an ACTE ITM partnership forum in London that travellers had to be warned of any risks on their trips. "You must have someone in your organisation who takes responsibility for doing this," Mr Crowley said. Companies had responsibility to know where their travellers might be at risk and what could happen to them. But there were three simple principle of managing possible risks, what he called the 'three I's': inform, influence and identify. First, travellers had to be informed and warned on any and all risks or likely flashpoints with regular updates, he said. Secondly companies must be ready to react quickly if "hotspots" arose. "You must be ready to adapt policy and issue guidelines to your suppliers," he said. Companies must also communicate travel policy and risk management to colleagues and send guidelines to suppliers. Thirdly companies must have up to date data, not just from the Foreign Office but also other sources, like the company's offices around the world and have tracking tools for their travellers. Mr Crowley said companies had to stipulate on their RFPs to suppliers their needs on security and "to test these suppliers' commitments to make sure that they actually do what they say they do.

