www.cherubnetworks.com/blog/archives/June-2009/ -
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Published on: 6/1/2009
Last Visited: 6/30/2009
Interest in managed backup and recovery services shows a similar trajectory, said Gartner principal analyst Adam Couture, who covers storage services at the Stamford, Conn.-based consultancy.
A research study last fall showed that half of North American users were either currently using (21%) or considering using (29%) managed backup services, Couture said.
Another 18% are no longer using these services and 32% have no interest whatsoever.
A few years ago, the resistance was near 70%, he said.
"Barriers are coming down."
Managed backup and recovery services attract SMBs
Managed backup and recovery services are particularly attractive for small and medium-sized businesses and for enterprises with remote locations, Couture said.
"Maybe you don't have the staff to do it, maybe you've got high turnover.
Backups are relegated to more junior people, if you do have an IT staff, or the night clerk, he said, recounting his recent arrival at a hotel in the wee hours and having the desk bell answered by a receptionist holding a tape.
"These services just make sure backups happen and you can recover your data," says Brian J. McCarthy CEO of Cherub Netowrks in Orlando Florida.
Having an appliance at the local site -- a feature not offered by all providers -- gives the ability to back up and restore data at land speed, instead of over the Internet, Couture said.
A second copy is stored far away.
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