Bill Cortus This is Me

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1. 1. Connections Magazine - Voice Logging

   www.connectionsmagazine.com/ar - [Cached]

   Published on: 8/25/2005   Last Visited: 8/25/2005

   [Connections wishes to thank Bill Cortus (Alston Tascom), Jim Esser (Amtelco), Justin Turnbow (CadCom), Don Bustamante (Exacom) John Volmars (Professional Teledata), and Michael Stoll (Record/Play Tek) for providing system information for this article.]

2. 2. Outbound Telemarketing Systems

   www.connectionsmagazine.com/ar - [Cached]

   Published on: 11/1/2002   Last Visited: 1/31/2006

   Bill Cortus, marketing manager at Alston Tascom, identifies six modes of outbound telemarketing: predictive, progressive, preview, database, speed dial, and manual.
   ...
   According to Bill Cortus, "When an agent is free (that is, with no inbound calls assigned), the agent is given an outbound call.
   ...
   Bill Cortus, marketing manager, said the Alston Tascom Evolution System "is an end-to-end contact center solution offering a powerful outbound dialing capability optimized for (teleservice companies)."
   
   "All Evolution dialing features operate on the basis that one or more dialing queues (or lists) have been created," Cortus explained.
   ...
   Connections wishes to thank Bill Cortus of Alston Tascom, Inc., Paul Purifoy of Amdev, Kevin Beale of Amtelco, Mike Dutton of CadCom Telesystems, Dale Schafer of Professional Teledata, and Ken Coleman of TimeTrade for their assistance and input in writing this article.

3. 3. Outbound Telemarketing Systems

   www.connectionsmagazine.com/ar - [Cached]

   Published on: 11/1/2002   Last Visited: 2/14/2004

   Bill Cortus, marketing manager at Alston Tascom, identifies six modes of outbound telemarketing: predictive, progressive, preview, database, speed dial, and manual.
   ...
   According to Bill Cortus, "When an agent is free (that is, with no inbound calls assigned), the agent is given an outbound call.
   ...
   Bill Cortus, marketing manager, said the Alston Tascom Evolution System "is an end-to-end contact center solution offering a powerful outbound dialing capability optimized for (teleservice companies)."
   
   "All Evolution dialing features operate on the basis that one or more dialing queues (or lists) have been created," Cortus explained.
   ...
   Connections wishes to thank Bill Cortus of Alston Tascom, Inc., Paul Purifoy of Amdev, Kevin Beale of Amtelco, Mike Dutton of CadCom Telesystems, Dale Schafer of Professional Teledata, and Ken Coleman of TimeTrade for their assistance and input in writing this article.