Please Note:
This profile was automatically generated using 5 references found on the Internet. This information has not been verified. Learn more...
This profile was automatically generated using 5 references found on the Internet. This information has not been verified. Learn more...
Web References
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1. Teragram News
www.teragram.com/news/pc200707 - [Cached]Published on: 7/10/2007 Last Visited: 12/11/2007
Another tip: Don't overlook failed searches, says John Cortez, director of applications at Shaklee. He regularly monitors searches that result in no hits: This helps him identify new contextual mappings that would lead to appropriate results, and determine products that customers might want but aren't offered. Then he can give sales an indication of potential opportunities.
Mind the Gaps -
2. Direct Selling Association - Learning the Ropes: Direct Selling 101
www.dsa.org/meetings/education - [Cached]Published on: 4/24/2005 Last Visited: 9/11/2006
John Cortez, Director, E-Commerce, Shaklee Corp.
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John Cortez, Director, E-Commerce, Shaklee Corp.
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John Cortez, Director, E-Commerce, Shaklee Corp. -
3. Shaklee uses RightNow® to optimize the member experience and sustain business growth worldwide - the Shaklee Corporation Case Study | RightNow Technologies
www.rightnow.com/resource/case - [Cached]Published on: 1/24/2007 Last Visited: 1/28/2008
"Email is a very fast, convenient and cost-effective way to stay in touch with business leaders and members-if you do it right," says John Cortez, Shaklee's chief technology officer.

