Daniela Correa This is Me

 View all 11 references Web References

1. 1. v2.competir.com

   v2.competir.com/competir/compe - [Cached]

   Published on: 3/26/2008   Last Visited: 3/26/2008

   Daniela Correa

2. 2. Avaya - PRESSROOM  - Press Release Archive

   www.octeldesigner.com/cc/index - [Cached]

   Published on: 6/15/2001   Last Visited: 1/20/2002

   "We now have the ability to provide complete customer help and support using multiple communications contacts, responding to telephone and voice over IP calls in less than seven seconds, and within 24 hours for e-mails, guaranteeing that our users can count on receiving attention regardless of how they contact us," said Daniela Correa, Content Strategy Director, Competir.com. "This solution insures we are able to address any requests for assistance, and to assign tutors according to the different areas of interest, using the contact preference of the user."
   
   Avaya's CentreVu® Internet Solutions is an Internet-based call center solution that offers customers a direct service channel into the call center from the business e-commerce/Web site, making live agents available to assist customers. It supports a range of two-way communications channels – voice over IP, text chat, data sharing, collaborative forms filling, e-mail and callback. This solution runs on Avaya's DEFINITY® Enterprise Communications Server (ECS), the company's flagship premises-based communications server, which can function as a telephone feature server on a local area network (LAN) and can support real-time multimedia calling and messaging.

3. 3. Competir

   v2.competir.com/competir/compe - [Cached]

   Published on: 7/6/2007   Last Visited: 7/6/2007

   Daniela Correa