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Prof. Carey Cooper

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Lancaster University
United Kingdom
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    www.humanresourcesmagazine.com/channel/news/article/837 - [Cached Version]
    Published on: 8/1/2008    Last Visited: 8/8/2008  

    Commenting on the findings Carey Cooper, professor of organisational psychology and health at Lancaster University, said: "HR professionals are supposed to be good role models and tell others about work-life balance and rest and relaxation.

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    www.callcentres.net/scripts/latestboard.pl?action=displ - [Cached Version]
    Published on: 5/1/2001    Last Visited: 1/27/2002  

    Carey Cooper, Professor of Organisational Psychology, University of Manchester Institute of Science and Technology (UMIST), commented: "People are living frenetic, often frustrating lives and don't have much spare time on their hands.Waiting on the end of the line to make a simple enquiry will make them feel even more undervalued and annoyed.Hold music won't pacify them, but bad or inappropriate music will certainly make their experience even worse.

    "People don't mind going through the decision tree rigmarole, wading through a set of numbered options, if they are requesting high value items.They appreciate that this is often the most efficient way for companies to deal with customers."

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    fengshuidoctor.co.uk/services.cfm - [Cached Version]
    Last Visited: 12/22/2008  

    DR. CAREY COOPER, Professor of Industrial Psychology.

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    www.workopolis.com/s97is.vts?action=View&VdkVgwKey=%2Fo - [Cached Version]
    Published on: 1/23/2001    Last Visited: 6/15/2001  

    If you work from home , the potential difficulty is that you keep working and working and working , says Carey Cooper , a professor of organizational psychology at Britain's Manchester Institute of Science and Technology.

    Prof. Cooper , an American who has lived in Britain for 30 years , backs the idea of flexible working arrangements.But because the idea is new , he warns that there are potential pitfalls that employers and employees have to recognize and try to avoid.

    The theory is simple.Instead of being bound to a desk at an office in a central location , technology now permits many service employees to work , at least part of the time , from home.

    Flexible work arrangements mean that the employer trusts you and that you idiosyncratically put together the work arrangement that suits you , Prof. Cooper says.

    That can mean reorganizing the work week to allow for four days on and three off.But more commonly , it means working part-time from home and part-time from a central location.

    The positives are that you are working in a more human-friendly environment , Prof. Cooper says.It links you to the family more and may encourage men to take up more of their domestic responsibilities as new men.It makes you feel as if you're trusted and have more control over your work..

    But there are difficulties , including overwork and isolation , if you work exclusively from home.

    You have to be pretty disciplined to make sure you adhere to a particular exit time , to make sure you have an outside life.
    ...
    The problem is that when it breaks down , there's no infrastructure to help you , Prof. Cooper says.If you are in an office somewhere , you can use someone else's machine or there's an IT [ information technology ] person who will deal with it..

    While working at may allow employees more time with their family , it can also create undue stress if the line between work and family time isn't drawn.

    You have to learn how to manage private space and work space.In other words , that room over there is where I work.
    ...
    Prof. Cooper says that problem can be alleviated by encouraging home-based employees to come into the office occasionally and hot desk at temporary work stations , allowing them to meet and talk with fellow employees.

    The issue of flexible working arrangements is particularly acute in Americanized cultures , such as Canada , Britain and Ireland , where jobs are no longer for life , where people work long hours and the work force feels as if it's disposable.

    People feel that if they're working in cultures where the psychological contract no longer exists between employers and employees , at least what they should get are flexible working arrangements so people can use the new technology to work partly from home and partly from a central location.This is what people want..

    Despite the problems , Prof. Cooper predicts that home working will continue to increase in popularity , but perhaps with some innovative approaches.

    One of them could be a recreation of pre-Industrial Revolution cottage industries in the form of tele-cottages , where individuals working from home will get together with neighbours also working from home to socialize and provide mutual assistance.

    What we need is not the 1970s , but what we don't need is the 1990s either.What we need is to restore the psychological contract to some extent . . . There needs to be a halfway house..

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    Avaya - PRESSROOM  - Press Release Archive - [Cached Version]
    Published on: 4/26/2001    Last Visited: 6/21/2002  

    Carey Cooper, Professor of Organisational Psychology, University of Manchester Institute of Science and Technology (UMIST), commented: "People are living frenetic, often frustrating lives and don't have much spare time on their hands.Waiting on the end of the line to make a simple enquiry will make them feel even more undervalued and annoyed.Hold music won't pacify them, but bad or inappropriate music will certainly make their experience even worse.

    "People don't mind going through the decision tree rigmarole, wading through a set of numbered options, if they are requesting high value items.They appreciate that this is often the most efficient way for companies to deal with customers."

  • View Online Source
    Avaya - PRESSROOM  - Press Release Archive - [Cached Version]
    Published on: 1/23/2001    Last Visited: 2/25/2002  

    Carey Cooper, Professor of Organisational Psychology, University of Manchester Institute of Science and Technology (UMIST), commented: "People are living frenetic, often frustrating lives and don't have much spare time on their hands.Waiting on the end of the line to make a simple enquiry will make them feel even more undervalued and annoyed.Hold music won't pacify them, but bad or inappropriate music will certainly make their experience even worse.

    "People don't mind going through the decision tree rigmarole, wading through a set of numbered options, if they are requesting high value items.They appreciate that this is often the most efficient way for companies to deal with customers."

  • View Online Source
    Bird & Hill Public Relations - Press Release for Avaya - [Cached Version]
    Published on: 1/5/2001    Last Visited: 4/28/2004  

    Carey Cooper, Professor of Organisational Psychology, University of Manchester Institute of Science and Technology (UMIST), commented: "People are living frenetic, often frustrating lives and don"t have much spare time on their hands.

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    Divorce-Online - News Archive - [Cached Version]
    Published on: 4/1/2001    Last Visited: 12/8/2004  

    Professor Carey Cooper, head of occupational psychology at the University of Manchester Institute of Science and Technology, said he believed Britain's work culture was driving the trend towards the ‘new bachelordom'.
    ...
    "We are following the same route as the US, where there are a lot of single men who are very career-orientated and acquisition-orientated," said Cooper.

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    NRIPulse.com^^^Home Of The Indian American Family - [Cached Version]
    Published on: 4/14/2005    Last Visited: 12/18/2006  

    Psychology and health expert Carey Cooper, from Lancaster University, said positive thinking was one of the most important factors running throughout the 10 rules.

    "We're rushing around all the time and don't really have the moments when we can do something for ourselves.If that means sharing a bottle of wine with a loved one, so be it.It's not going to do you any harm and will help you relax and enjoy life," he told the Daily Express.

    He added: "Marriage and having a stable relationship is one of the most important factors.

  • View Online Source
    News - Yorkshire Post Today: News, Sport, Jobs,... - [Cached Version]
    Published on: 11/17/2005    Last Visited: 11/17/2005  

    Carey Cooper, professor of psychology and health at Lancaster University, said he could understand why some people chose to play songs like The Birdy Song or Feeling Hot Hot Hot.Such songs were probably for someone who had a had a great sense of humour and lived a full life, and told people not to have a morbid event, said Prof Cooper.He said contemporary songs had lyrics which might reflect something about the deceased's life."Traditional music may be more morbid and have no lyrics and not say anything about them," he added.

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