Ms. Donna A. Collins

Donna A. Collins
...
Donna A. Collins has been our Senior Vice President, Client Services since August 2006.Prior to joining Gartner, Ms. Collins spent 20 years at Automatic Data Processing, Inc., serving most recently as Senior Vice President of service in ADP's Small Business Services Division, prior thereto, as Division Vice President of business engineering solutions for ADP's Major Accounts Division, and prior thereto as Vice President and General Manager of ADP's Chesapeake office.Ms. Collins is a certified public accountant.

0001374088 Collins Donna Ann 56 TOP GALLANT RD STAMFORD CT 06902 1 SVP, Client Services

Donna CollinsSenior Vice President, Client Services

Donna Collins is senior vice president of client services and is focused on making Gartner a world class client service organization, an integral element of Gartner corporate strategy.Her primary focus will be to improve client retention by ensuring all clients are provided the best possible experiences in their interactions with Garnter.

Collins joins Gartner from Automatic Data Processing (ADP), where she held a number of leadership roles during her 20 year tenure.Most recently, she was senior vice president for service within ADP's Small Business Services segment, responsible for leading 2,500 associates in 32 service centers with the goal of providing world class service to more than 300,000 small business clients.In this role, Collins achieved record client and associate retention rates, which directly led to the company increasing revenue by 12 percent.

Prior to this role, Collins was division vice president of business engineering solutions for ADP's Major Accounts business segment, a $2 billion business, responsible for developing and implementing service initiatives to increase revenue and net operating income.In this role, she significantly improved every key metric within the service organization.

Collins is a graduate of Hofstra University and a certified public accountant.

Donna Collins, Senior Vice President, Client Services
...
Donna Collins

Senior Vice President, Client ServicesDonna Collins is senior vice president of Client Services where she is focused on making Gartner a world-class client service organization.Her primary focus is improving client retention by ensuring that all clients are provided the best possible experience in their interactions with Gartner.

Collins joined Gartner from Automatic Data Processing (ADP) where she held a number of leadership roles during her 20-year tenure.Her most recent position there was senior vice president for service within ADP's Small Business Services segment, responsible for leading 2,500 associates in 32 service centers with the goal of providing world-class service to more than 300,000 small business clients.In this role, Collins achieved record client and associate retention rates, which directly led to the company increasing revenue by 12%.

Prior to that, Collins was division vice president of business engineering solutions for ADP's Major Accounts segment, a $2 billion business where she was responsible for developing and implementing service initiatives to increase revenue and net operating income.While in this position, she significantly improved every key metric within the service organization.

Collins is a graduate of Hofstra University and a certified public accountant.

Donna Collins, Senior Vice President, Client Services
...
Donna Collins

Senior Vice President, Client ServicesDonna Collins is senior vice president of client services and is focused on making Gartner a world class client service organization, an integral element of Gartner corporate strategy.Her primary focus will be to improve client retention by ensuring all clients are provided the best possible experiences in their interactions with Gartner.

Collins joins Gartner from Automatic Data Processing (ADP), where she held a number of leadership roles during her 20 year tenure.Most recently, she was senior vice president for service within ADP's Small Business Services segment, responsible for leading 2,500 associates in 32 service centers with the goal of providing world class service to more than 300,000 small business clients.In this role, Collins achieved record client and associate retention rates, which directly led to the company increasing revenue by 12 percent.

Prior to this role, Collins was division vice president of business engineering solutions for ADP's Major Accounts business segment, a $2 billion business, responsible for developing and implementing service initiatives to increase revenue and net operating income.In this role, she significantly improved every key metric within the service organization.

Collins is a graduate of Hofstra University and a certified public accountant.

Donna CollinsGartner, Inc. - Investor Relations
...
Donna CollinsSenior Vice President, Client Services

Donna Collins is senior vice president of client services and is focused on making Gartner a world class client service organization, an integral element of Gartner corporate strategy.Her primary focus will be to improve client retention by ensuring all clients are provided the best possible experiences in their interactions with Garnter.

Collins joins Gartner from Automatic Data Processing (ADP), where she held a number of leadership roles during her 20 year tenure.Most recently, she was senior vice president for service within ADP's Small Business Services segment, responsible for leading 2,500 associates in 32 service centers with the goal of providing world class service to more than 300,000 small business clients.In this role, Collins achieved record client and associate retention rates, which directly led to the company increasing revenue by 12 percent.

Prior to this role, Collins was division vice president of business engineering solutions for ADP's Major Accounts business segment, a $2 billion business, responsible for developing and implementing service initiatives to increase revenue and net operating income.In this role, she significantly improved every key metric within the service organization.

Collins is a graduate of Hofstra University and a certified public accountant.

Donna CollinsSenior Vice President, Client Services

Donna Collins, vice president of business engineering solutions, says that as companies pared employees and payrolls over the past few years, ADP found its customer base shrinking in value.One of its key metrics - checks per client - declined, and the average client payroll shrunk from 80 to 74 employees.