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Published on: 10/15/2008
Last Visited: 12/6/2007
For instance, when a wall is attached to a concrete floor, the gun used to attach the steel channel to the concrete essentially fires a .22-caliber blank to propel the attachment device into the concrete, says Rick Collins, vice president of development with Minneapolis-based Ryan Companies US Inc."When contractors are onboard, it can ease a lot of frustrations," he says.
Another key aspect is facilitating and maintaining open lines of communication.Collins recommends making certain tenants' concerns are handled through interaction with the property manager, not directly with the construction crews."Good property managers proactively communicate with tenants to make them aware of a project's timeline and anticipated disruptions while establishing a communication link the tenant can use if they have concerns," he says.
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"While a certain amount of construction disruption is likely part of the normal course of business in a multitenant building, quiet enjoyment requires subjective evaluation," Collins says."It is in the eyes of the beholder, and nobody can predict what a judge might think."
Matter of RespectTenants who are treated well and who feel the landlord, owner and contractor are doing all they can to ease their frustration, are far more likely to be cooperative."Especially in situations where little can be done to avoid the disruptions, you are best off dealing directly with a tenant proactively, than dealing with the tenant's attorney reactively," Collins says.
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"Situations like these can either add to a good reputation or destroy it," Collins says.