Michelle Chawla This is Me

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1. 1. Content Management: Customer Success Story

   www.boxcarsoftware.com/custome - [Cached]

   Published on: 7/8/2004   Last Visited: 7/8/2004

   Michelle Chawla Head Art Services Unit Canada Council for the Arts
   ...
   According to Michelle Chawla, Head of the Arts Services Unit of the Council, which provides the records management services for the organization, "People didn't want to give records to the department because they were afraid they wouldn't get the information back."

2. 2. www.itworldcanada.com

   www.itworldcanada.com/a/Daily- - [Cached]

   Last Visited: 1/25/2008

   At that time it made sense to cost it out in a separate budget that took in training and communications as well as software costs, says Michelle Chawla, the organization's corporate secretary. The project ended up allowing all staff, not just the records group, to file their own documents â€" such as the nearly 17,000 grant applications it receives each year â€" and access them independently.
   
   "Certain things were easy to budget, such as licences," she says.
   ...
   Now as it prepares for a major upgrade, the Canada Council is allocating the ECM costs out of the IT budget, an investment that will likely be spread over several years, Chawla says.
   
   3. Audit your organization, not just your data.

3. 3. Yahoo! - TrueArc Ups Productivity 800 Percent At Canada Council For The Arts

   biz.yahoo.com/iw/020530/042748 - [Cached]

   Published on: 5/30/2002   Last Visited: 5/30/2002

   "Every day we save time and energy we used to spend looking for documents," says Michelle Chawla, the head of the Art Services Unit. "Our improved records environment allows not only the records center staff, but the entire organization, to work better and more efficiently than ever before."