Patrick Casserly This is Me

 Web References

1. 1. Science & Health

   www.caribvoice.org/sci_tech.ht - [Cached]

   Last Visited: 8/1/2005

   In endorsing the venture, businessman Patrick Casserly, the chief executive officer of the Montego Bay-based E-Services Limited, said the call centre business in now thriving, noting that there are presently some 8,000 call centre jobs in Jamaica, which handles approximately 1.2 million calls per month. "We have a very low attrition rate here in Jamaica and that is something that investors like," said Mr. Casserly, who is anticipating that there will be an explosion of call centre jobs in Jamaica over the next 10 years. "Unlike in the U.S. where a work will move onto another company for an extra 45 cents per hour, in Jamaica, our workers generally stay with us." NEED MORE BUILDINGS Despite his positive expectation, he still thinks Jamaica has the capacity to do much better than it is doing presently.

2. 2. About the Montego Bay Chamber of Commerce and Industry

   www.mobaychamber.com/about.htm - [Cached]

   Published on: 11/27/2001   Last Visited: 11/27/2001

   Patrick Casserly

3. 3. Business

   www.caribvoice.org/business.ht - [Cached]

   Last Visited: 10/9/2007

   "We've started with customer service, and as we proved we could do more, they've started driving more business in," said Patrick Casserly, the chief executive officer.