IT Implementation Challenges and Solutions -
[Cached Version]
Published on: 1/1/2006
Last Visited: 5/27/2008
JOHN CASHMORE (Centegra Memorial Medical Center): It's been a challenge to get administration to commit.
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CASHMORE: It's important to not only think about what you're doing today, but also what are you going to be doing in five years or seven years.Think about the future.
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CASHMORE: Part of it is building a better mousetrap.I'm currently working with the emergency room at Centegra Memorial.They literally have a 6-inch binder of their orders,all traveling requisitions.A nurse said to me that she would be willing to try something else.I told her I'd make something easier and better.
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CASHMORE: Dependability is really important.
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CASHMORE: Support can be spotty at times.
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CASHMORE: When I came to Centegra, which uses Pyxis, I was surprised at the number of people who didn't know how to use it.
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CASHMORE: Hospitals need to read through the RFP when it comes back.
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CASHMORE: It's good to get things down on paper.
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CASHMORE: Too many materials departments are bringing clinicians in and trying to turn them into a purchasing manager.
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CASHMORE: And, you have to follow through with the promises you make with them.
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CASHMORE: At my previous organization, we literally had people go out and work with the end user and we just kept after them.It's education, education, education.
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CASHMORE: I've seen so many hospitals that wanted to develop a benchmark, and they make it so complex that it becomes a full-time job just getting the information.
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CASHMORE: We've said this before, but it's important.
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CASHMORE: The cleaner the data, the better the decisions.
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To get to your point, John, then the information you're getting out to the clinicians, the physicians, is valid and you can then begin to take advantage of some of the tier offerings within the GPOs.
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John Cashmore
Director of Materials Management
Centegra Memorial Medical Center