Teresa Canafax This is Me

 Web References

1. 1. Neopost: Case Studies: Global Ministries

   www.apachebusiness.com/com/cst - [Cached]

   Published on: 3/25/2004   Last Visited: 11/17/2004

   But that kind of workload was just another day in the life of Teresa Canafax, shipping supervisor at the General Board of Global Ministries' service center, a Cincinnati-based fulfillment house for the United Methodist Church, which ships religious books and other items throughout the United States.
   
   For five years her department has used a Neopost FriendShip® multi-carrier shipping automation system and met with great success. Still, with such a growing workload, Canafax was always looking for ways to further streamline the shipping process and increase her department's productivity.
   
   Canafax felt that too much time and energy was being put into tasks that could be automated, such as updating their order entry system at the end of each day. And she wanted a system where information such as shipping costs, method of shipment and tracking numbers were updated automatically, easily accessible, and linked directly to their host computer system.

2. 2. Neopost Logistics: Global Ministries

   www.neopostlogistics.com/lib/c - [Cached]

   Published on: 5/19/2003   Last Visited: 1/27/2006

   Teresa Canafax Shipping 400 or more packages a day can be extremely time-consuming and labor -intensive. Consider all of the tasks involved: entering order information into a computer, generating tracking numbers, printing labels and determining shipping costs, to name a few. But that kind of workload was just another day in the life of Teresa Canafax, shipping supervisor at the General Board of Global Ministries' service center, a Cincinnati-based fulfillment house for the United Methodist Church, which ships religious books and other items throughout the United States.
   
   For five years her department has used a Neopost FriendShip® multi-carrier shipping automation system and met with great success. Still, with such a growing workload, Canafax was always looking for ways to further streamline the shipping process and increase her department's productivity.
   
   Canafax felt that too much time and energy was being put into tasks that could be automated, such as updating their order entry system at the end of each day. And she wanted a system where information such as shipping costs, method of shipment and tracking numbers were updated automatically, easily accessible, and linked directly to their host computer system.
   ...
   Teresa Canafax and David Haley
   ...
   Henkel also introduced Canafax to Neopost's WINLINKÔ, a "real-time" communication software product that enables the fulfillment house to link its order-entry system directly to the FriendShip® system.
   ...
   This allows for faster invoicing, up-to-date order shipment status for customer inquiries and the ability to create departmental reports of shipping expenditures a key selling point for Canafax. With WINLINKÔ connectivity capabilities, the customer's shipment tracking number, freight cost and shipment method are easy to access. "Just by entering in the customer order number, we are now able to capture the name and address of the customer, as well as how the order will be shipped," Canafax said. "We no longer have to go into separate computers to get each piece of information."
   
   Also with WINLINKÔ, Canafax can easily track an order for verification as well as handle customer inquiries more quickly. "In terms of customer-service inquiries, the system has been a real time-saver for us ? we can access that information right away," she said.
   
   Canafax added that because of time saved as a result of the FriendShip®/WINLINKÔcombination, the General Board of Global Ministries went from handling about 400 shipments per day to 500 or more, and up to 900 during the busy holiday season.
   ...
   Canafax credited David Haley, the Neopost WINLINKÔ specialist for IKON in Cincinnati, with making the Board's transition to WINLINKÔ especially smooth.

3. 3. Neopost Logistics: Global Ministries

   www.asam.com/lib/cst002.html - [Cached]

   Published on: 4/16/2003   Last Visited: 11/17/2005

   Teresa Canafax Shipping 400 or more packages a day can be extremely time-consuming and labor -intensive. Consider all of the tasks involved: entering order information into a computer, generating tracking numbers, printing labels and determining shipping costs, to name a few. But that kind of workload was just another day in the life of Teresa Canafax, shipping supervisor at the General Board of Global Ministries' service center, a Cincinnati-based fulfillment house for the United Methodist Church, which ships religious books and other items throughout the United States.
   
   For five years her department has used a Neopost FriendShip® multi-carrier shipping automation system and met with great success. Still, with such a growing workload, Canafax was always looking for ways to further streamline the shipping process and increase her department's productivity.
   
   Canafax felt that too much time and energy was being put into tasks that could be automated, such as updating their order entry system at the end of each day. And she wanted a system where information such as shipping costs, method of shipment and tracking numbers were updated automatically, easily accessible, and linked directly to their host computer system.
   ...
   Teresa Canafax and David Haley
   ...
   Henkel also introduced Canafax to Neopost's WINLINKÔ, a "real-time" communication software product that enables the fulfillment house to link its order-entry system directly to the FriendShip® system.
   ...
   This allows for faster invoicing, up-to-date order shipment status for customer inquiries and the ability to create departmental reports of shipping expenditures a key selling point for Canafax. With WINLINKÔ connectivity capabilities, the customer's shipment tracking number, freight cost and shipment method are easy to access. "Just by entering in the customer order number, we are now able to capture the name and address of the customer, as well as how the order will be shipped," Canafax said. "We no longer have to go into separate computers to get each piece of information."
   
   Also with WINLINKÔ, Canafax can easily track an order for verification as well as handle customer inquiries more quickly. "In terms of customer-service inquiries, the system has been a real time-saver for us ? we can access that information right away," she said.
   
   Canafax added that because of time saved as a result of the FriendShip®/WINLINKÔcombination, the General Board of Global Ministries went from handling about 400 shipments per day to 500 or more, and up to 900 during the busy holiday season.
   ...
   Canafax credited David Haley, the Neopost WINLINKÔ specialist for IKON in Cincinnati, with making the Board's transition to WINLINKÔ especially smooth.