Please Note:
This profile was automatically generated using 25 references found on the Internet. This information has not been verified. Learn more...
This profile was automatically generated using 25 references found on the Internet. This information has not been verified. Learn more...
View all 25 references Web References
-
1. www.mlf-kmi.com
www.mlf-kmi.com/article.cfm?Do - [Cached]Published on: 3/7/2008 Last Visited: 6/4/2008
"We are totally responsible for the operational readiness of this equipment," said Mike Campisi, Raytheon's combat systems program director.Under the existing 10-year, firm-fixed-price contract, the contractor must maintain ITAS at a 90-percent operational readiness rate."We have internally targeted to make sure that we are at 100 percent," Campisi said.
A number of vendor-driven initiatives have allowed the CLS team to reach and maintain the 100-percent readiness metric.In addition to having stores of spare parts and rotatable stock in place at critical nodes,
The ITAS FSRs tend to be former military personnel who have completed a rigorous training program from the contractor."We pick them specifically because they understand our customers, their needs and the urgency of their mission and are able to live in that environment," said Campisi.
FSRs maintain real-time connectivity with the home team in Texas and area FRAs through the Internet to discuss technical issues and resolve emergent part requirements.When parts fail, "the FSR will for the most part, have a rotatable item, so [the representative] will replace it immediately and send us back the bad one.We'll send him the good one and they will pass in the air.Then we'll identify what's wrong with it, fix and collect data against the bad part, and stay ready for the next rotatable call out," Campisi explained.
...
That is the kind of flow-back that we are getting from the FSRs," said Campisi.
...
In addition, all that analysis and all that failure information that flow back into us is what we used to make product improvement," Campisi said.
This was the only Army award."For us, it was also an underlineâ€"it heavily motivated us with all of the different ideas we had for both our customer and ourselves.We asked: ‘Ok, we are here so how do we make this better?Where do we go from here?And how do we get it out there so if the user even thinks there is a problem we have it fixed immediately?'" recalled Campisi.He also credited the close professional relationship between the Army and industry teamâ€"which often talks about program issues several times a dayâ€"as contributing to the award."This is a partnership process throughout the acquisition authority.It was a very big deal for the team," he said.ITAS has also been recognized for its effectiveness in combat.
Battlefield Successes
The warfighter wants to see a munition land on-time, on-target, and with the maximum lethal impact, when he or she pushes a button or squeezes a trigger.The ITAS CLS-service team does too and has helped to meet this litmus test, according to an Army-provided statement attributed to then Major General David Petraeus during his command assignment of the 101st Airborne Division. -
2. www.ncma-ntxchap.org
www.ncma-ntxchap.org/upcoming_ - [Cached]Published on: 3/19/2007 Last Visited: 3/19/2007
Speaker: Mike Campisi, Sr. - Program Director, Raytheon-McKinney, Texas
...
Mike Campisi Bio -
3. Kinaxis | Webplan Launches Manufacturing Insight™ 2.0
www.kinaxis.com/supply-chain-s - [Cached]Published on: 3/3/2003 Last Visited: 5/19/2008
The improvement in the overall order-entry-to-delivery process functioning goes well beyond mere quantitative measures," said Michael Campisi, Site Executive and Operations Director at Raytheon Network Centric Systems in Largo, Florida.

