Tracey L. Campbell This is Me

 View all 10 references Web References

1. 1. www.livingwithout.com

   www.livingwithout.com/lifestyl - [Cached]

   Published on: 3/19/2008   Last Visited: 3/19/2008

   By Tracey L. Campbell

2. 2. InnSights 03/2000: News & Trends

   www.innsights.com/articles/031 - [Cached]

   Published on: 11/19/2000   Last Visited: 7/20/2001

   The changes [ that members ] make go up immediately , without any wear and tear on our staff , says Tracey L. Campbell , CEO and founder of 1-888-Inn-Seek. I know most business models tell you that if you offer clients more , prices should go up , but we just don't see it that way..
   
   Correction
   
   In the January issue of INNSIGHTS magazine , in a news article on a merger between Inntopia.com and Unexplored.com , Chief Executive Officer Karl Schroll's name was inadvertently misspelled. The magazine regrets the error.

3. 3. selfemployed.nase.org

   selfemployed.nase.org/sea_jula - [Cached]

   Published on: 8/22/2001   Last Visited: 6/6/2002

   When Tracey Campbell launched 1-888-Inn-Seek, a telephone and Internet search service for bed-and-breakfast inns throughout the United States, she thought about ways to serve customers when she was away on business or vacation.
   
   "I had a friend who is super-duper into customer service who checked my e-mails, made sure the computers were running," Campbell says of her Danbury, Conn. business. "When the company exhibited at trade shows I hired another friend, who is computer savvy, to baby-sit the booth and make sure the demonstration ran properly when I couldn't be there."
   
   Campbell set up her telephone message and Web site e-mail auto-responder to announce when she was away and to provide alternative telephone numbers to call. She also set up the Web site so innkeepers could edit and update their own entries.
   
   ...
   Such backup preparations helped when Campbell contracted Lyme disease. "I wasn't so sick that I couldn't work at all, but I couldn't put in the 12-hour days I was used to working," she says. "I had just revamped the Web site, so a lot of it was automated.
   
   "My husband was able to help too," she adds. "We have complementary skills, so we're forever cross-training on each others' work. We have a ‘how-to' file in which we write down step-by-step even the simplest detail of how something is done."
   
   ...
   Storms, not earthquakes are the major emergency concern for Campbell, the owner of 1-888-Inn-Seek in Connecticut. She regularly updates her computer files and keeps the backups, along with copies of important records, in a safe deposit box in a bank in another town.
   
   "The banker tells us that we're the only business people he knows who do this," she says. "I can't imagine NOT doing it."
   
   Emergency Preparation Checklist
   
   Regularly back up computer files and keep a copy, along with copies of other important documents, at another location. Develop a list of tasks to do in an emergency.