Please Note:
This profile was automatically generated using 14 references found on the Internet. This information has not been verified. Learn more...
This profile was automatically generated using 14 references found on the Internet. This information has not been verified. Learn more...
View all 14 references Web References
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1. Toronto Financial Services Alliance - About TFSA
www.tfsa.ca/about/forum/ - [Cached]Published on: 3/8/2006 Last Visited: 3/2/2008
Terry Campbell Vice-President, Policy Canadian Bankers Association (CBA) -
2. CBA - Resource Centre - Canadian Banker Magazine - Comparison Shopping in the Information Age
www.cba.ca/en/magazine/getArti - [Cached]Published on: 5/1/2002 Last Visited: 8/27/2005
When it comes to financial products and services, consumers are definitely in the driver's seat, says Terry Campbell, Vice-President of Policy at the Canadian Bankers Association.
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"We have a very dynamic marketplace in Canada," says Campbell. -
3. Article
www.cdnunderwriter.com/Issues/ - [Cached]Published on: 3/1/2002 Last Visited: 4/15/2002
Terry Campbell, vice-president of policy at the Canadian Bankers Association (CBA) in Toronto, describes the NFSO as "a really good example of how industry groups can come together to create a system for consumers that is literally seamless and transparent for consumers... It's a really good model, a good dialogue among different levels of government and the industry players."
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Says Campbell: "When you consider that there are 20 million banking customers in Canada, that's a relatively small number that's generating those complaints."
Alternative resolution
The IDAC has an arbitration system in place for its 200 member firms that are involved in disputes up to $100,000. Costs are shared unless the arbitrator decides to allocate costs. The NFSO, though, will offer an alternative to this binding arbitration system.

