Mark Calleran

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  www.dominofiles.com/email/Ins-Aug08/logicsprings.htm - [Cached Version]
  Published on: 6/1/2007    Last Visited: 9/12/2008  

  Mark Calleran, head of IT for the Salvation Army, chose DC Task Management, the newest release from Logic Springs Technologies, to meet his organization's growing project management needs.
  
  Calleran tells how the Salvation Army used DC Task Management to build its business continuity site, from the initial brainstorming stage to the site's creation."We've run the complete project using DC Task Management," Calleran explains, "from ordering hardware to relocation and commissioning.
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  Calleran notes what he calls "a vast improvement in efficiency" since implementing the DC Task Management solution.Because progress on tasks became visible across the enterprise, users' productivity and attention to deadlines automatically increased."Traditionally," he explains, "Monday morning meant looking through the project report—so developers knew they just had to get their work done by Friday.

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  www.helpdeskpro.co.uk/hdpro.nsf/salvationarmy?OpenForm - [Cached Version]
  Last Visited: 10/3/2009  

  “From seeing what Polymorph’s HelpDeskPro solution could offer at the 2007 Service Desk & IT Support show, we knew we were on to a winner,†commented Mark Calleran, Chief Information Officer at the Salvation Army International Headquarters. “We were very impressed with the breadth of functionality Polymorph’s HelpDeskPro was able to offer in a simple and easy-to-use application.

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  www.connectingmk.co.uk/Next_Seminar - [Cached Version]
  Published on: 10/13/2006    Last Visited: 9/4/2007  

  One of our speakers will be Mark Calleran, IT Director of the Salvation Army, who is well versed in setting up temporary work stations in remote areas of the world at short notice.

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  www2.polymorph.co.uk/latest-news/2008-news-articles/nov - [Cached Version]
  Published on: 1/1/2008    Last Visited: 2/11/2009  

  "From seeing what Polymorph's HelpDeskPro solution could offer at the 2007 Service Desk & IT Support show, we knew we were on to a winner," commented Mark Calleran, Chief Information Officer at the Salvation Army International Headquarters. "We were very impressed with the breadth of functionality Polymorph's HelpDeskPro was able to offer in a simple and easy-to-use application. As we handle complex IT calls, ranging from hardware and software queries to support requests, we needed a solution that would help us not only gain control over these increasingly complex environments, but also allow both our experienced, on-site and roaming IT staff to deal with such requests more efficiently."
  
  "Once the system's template was completed, things moved very fast!" Mark continued.

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  www.computing.co.uk/computing/news/2230255/salvation-ar - [Cached Version]
  Published on: 11/11/2008    Last Visited: 11/12/2008  

  "As we handle complex IT calls, ranging from hardware and software queries to support requests, we needed a solution that would help us not only gain control over these increasingly complex environments, but allow our experienced on-site and roaming IT staff to deal with such requests more efficiently," said Mark Calleran, chief information officer at the Salvation Army International Headquarters.
  
  The system was supplied by Polymorph.
  
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  www.helpdeskpro.co.uk - [Cached Version]
  Published on: 1/19/2006    Last Visited: 10/3/2009  

  Nov 2008: “From seeing what HelpDeskPro could offer at the UK Service Desk & IT Support show, we knew we were on to a winner,†commented Mark Calleran, Chief Information Officer at the Salvation Army International Headquarters. “We were very impressed with the breadth of functionality...[more]

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  www.r-comconsulting.com/rcom/newrcom.nsf/bac0c6bfac15ca - [Cached Version]
  Last Visited: 2/3/2009  

  "Notes 8.5 has allowed our Mac users to make full use of a non-Microsoft environment with all the advances of the latest Notes functionality," said Mark Calleran, Chief Information Officer, The Salvation Army, International Headquarters.

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  www.ukprwire.com/Detailed/Computers_Internet/Salvation_ - [Cached Version]
  Last Visited: 11/12/2008  

  "From seeing what Polymorph's HelpDeskPro solution could offer at the 2007 Service Desk & IT Support show, we knew we were on to a winner," commented Mark Calleran, Chief Information Officer at the Salvation Army International Headquarters. "We were very impressed with the breadth of functionality Polymorph's HelpDeskPro was able to offer in a simple and easy-to-use application. As we handle complex IT calls, ranging from hardware and software queries to support requests, we needed a solution that would help us not only gain control over these increasingly complex environments, but also allow both our experienced, on-site and roaming IT staff to deal with such requests more efficiently.
  
  "Once the system's template was completed, things moved very fast!" Mark continued.

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  www.elsmore.net/warren/blog.nsf/archive?openview&type=M - [Cached Version]
  Published on: 9/1/2007    Last Visited: 6/21/2008  

  Also - a big thankyou to Mark Calleran of the Salvation Army.For not only presenting, but MC'ing the whole morning for us and keeping everyone entertained.

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  Barracuda Networks Spam Firewall - Salvation Army... - [Cached Version]
  Published on: 8/20/2004    Last Visited: 9/9/2009  

  "Content control is critical to our organisation," commented Mark Calleran, Head of IT Worldwide at The Salvation Army. "More than most, we need to protect our users from inappropriate and offensive content, as over a quarter of our employees are ordained ministers of the Church."
  
  "The experience has been excellent," added Calleran. "CCL has been very responsive. The product is incredibly powerful and yet simple. And we have slashed the cost of Spam and virus filtering, which is very important to us as a charity."
  
  The Barracuda appliance is a dedicated SMTP e-mail filter, and very easy to deploy, says Calleran.

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