David Butcher

"We had received occasional reports of a problem in our web site, but we never had the hard data necessary to know if it was a major issue and to distinguish between Internet glitches and a real problem in our site," said David Butcher, webmaster at Novell."Within a few days of starting the Keynote service, it had provided startlingly clear data about the situation and showed that the problem was frequent and widespread.A Keynote consultant then analyzed and diagnosed the problem and helped us pinpoint its source.Now, Novell's web site is once again among the fastest in the industry."

Two Audits Evaluate and Improve Site Performance and Reliability