IT Support News: Top Stories -
[Cached Version]
Published on: 3/26/2001
Last Visited: 1/13/2002
Companies that rely on normal course development cycles may find themselves serving up dated content by the time they finish, says Michelle Bruce, VP of product strategy for Natick, Mass.-based OutStart.
"Products are changing so fast that if you try to rely on your traditional training development cycles to keep up with how rapidly the products are changing, you're always going to have a problem," she says.
OutStart specializes in developing software that allows companies to create content once and deploy it via many different delivery methods.
"The idea is to extract the technology from the content.It's the content that's king.It was just taking a lot of delivery time to change to the multiple technologies," she says.
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Bruce says another way companies may look to save money is by cutting down on the development cycles of their learning curricula.The quicker they can get their offerings to market, the more sales time they have before they have to update the content.
"What we wanted to do was provide a software platform that would allow for the rapid development of materials, the idea being that you can cut down your development costs tremendously if you have the tools to be able to do it," she says."With our tool and with the right processes, we actually cut that time down a bit.Conservatively, I'd say by half."
The road ahead
With IT jobs going unfilled and with technology changes coming fast and furiously, IT training is always going to be in demand, however, customers need to be given a choice of learning type-classroom, e-learning, blended, etc.-because they know if you can't give it to them, there are three or four other vendors who can.