Henry Bruce

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  www.inventorymanagementreview.com/2006/02/26/conquering - [Cached Version]
  Published on: 1/1/2006    Last Visited: 4/11/2007  

  "The (key) issue is how you manage the exceptionâ€"not just planning and execution," says Henry Bruce, a vice president of IMI Americas.He points out that many companies are skilled at forecasting product demand, but get stumped by day-to-day exceptions.
  
  By gaining insight into its network, Dial was able to handle volatility in product demand planning."Dial generates demand through promotions which would drive the volatility," says Bruce.

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  www.ismretail.com/index.php?option=com_jambozine&layout - [Cached Version]
  Published on: 10/13/2008    Last Visited: 12/11/2007  

  Here, Henry Bruce, VP of strategy & marketing at IMI Americas (Mt. Laurel, NJ); Tom Nowak, senior VP of IS (information services) and CIO at Price Chopper; and Dennis Krautsack, senior director of IT at Dollar General discuss the attributes of a successful corporate forecasting/store merchandising relationship.
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  Bruce: The model is event driven.They are basically taking the tenets of demand-based replenishment and putting them in place at the store level.
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  Bruce: It's all about integrating POS information with in-store operations, and tying that back to headquarters for promotion planning.
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  Bruce: If you think about what's going on in terms of analysis at corporate, they're looking at promotions weeks in advance.

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  Earthweb IT Management: Enterprise Applications:... - [Cached Version]
  Published on: 2/1/1998    Last Visited: 5/22/2001  

  Henry Bruce , worldwide marketing vice president with IMI , confirms that variable pricing is a critical strategic lever.It's not a question of whether you offer variable pricing , but of how easy it is to implement , says Bruce. //.

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  Frontline - Technology to the rescue - [Cached Version]
  Published on: 2/1/2003    Last Visited: 10/2/2003  

  "The [key] issue is how you manage the exception-not just planning and execution," says Henry Bruce, a vice president of IMI Americas.Indeed, he argues that many companies are good at forecasting product demand planning, but get lost managing day-to-day exceptions or volatility in product demand planning.
  
  "Dial generates demand through promotions which would drive the volatility," says Bruce.

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  Kyrus: News & Events: Releases: Kyrus & IMI Americas... - [Cached Version]
  Published on: 8/5/2002    Last Visited: 3/23/2005  

  Henry Bruce, IMI Americas Vice President of Strategy and Marketing, says, "The strategic alliance between IMI Americas and Kyrus Corporation provides retailers with one comprehensive source for best-of-class retail-specific technology, to increase store ROI and build bottom-line benefits.IMI delivers collaborative order management, demand and store replenishment, and logistics execution capabilities to complement Kyrus Corporation's leadership position in POS systems.
  
  Our partnership will help retailers better understand and react to customers, improve out-of-stocks and build customer satisfaction.""Our partnership is an extension of our IBM relationships," adds Bruce, "as both Kyrus and IMI are Premier IBM e-Business Partners.

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  Preliminary Program Supply - [Cached Version]
  Published on: 5/3/2002    Last Visited: 1/16/2003  

  Henry Bruce, Vice President of Strategy and Marketing, IMI Americas

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  Press Release : Industri-Matematik Enhances Global... - [Cached Version]
  Published on: 6/2/1997    Last Visited: 4/2/2002  

  Ê "For many companies today, providing timely, high-quality after-sales service is as important as the product itself," said Henry Bruce, vice president of marketing at IMI."By having tightly integrated order management and service capabilities, organizations increase information visibility and control, allowing them to be more responsive to individual customers.System ESS Service Manager helps increase competitive advantage by enabling a single face to the customer to enhance service levels."System ESS Service Manager features tight integration with System ESS Order Fulfillment software that provides order management and shipping, inventory control and warehouse management capabilities.Included among the components of System ESS Service Manager are: * Service order management and call logging that support planned and unplanned service orders with the ability to predefine parts and labor requirements based "symptoms" and service order types.The software tracks service orders, including maintaining engineering bookings against a service order (with system suggestion of the most suitable engineer), service order history and user-definable field data recording. * Escalation handling that enables multiple escalation rules by all service order relationships for both operational and contractual commitments.The software triggers alerts to service providers via a variety of methods, including electronic mail, beepers and mobile phones. * Contract management that enables contract generation from sales orders and existing contracts, providing detailed on-line contract information such as product number, serial number, service time covered, maintenance types (including generating preventive maintenance schedules) and subcontractors.

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  Press Release : Industri-Matematik Enhances Global... - [Cached Version]
  Published on: 6/2/1997    Last Visited: 3/18/2001  

  Ê For many companies today , providing timely , high-quality after-sales service is as important as the product itself , said Henry Bruce , vice president of marketing at IMI.By having tightly integrated order management and service capabilities , organizations increase information visibility and control , allowing them to be more responsive to individual customers.System ESS Service Manager helps increase competitive advantage by enabling a single face to the customer to enhance service levels. System ESS Service Manager features tight integration with System ESS Order Fulfillment software that provides order management and shipping , inventory control and warehouse management capabilities.Included among the components of System ESS Service Manager are : * Service order management and call logging that support planned and unplanned service orders with the ability to predefine parts and labor requirements based symptoms and service order types.The software tracks service orders , including maintaining engineering bookings against a service order ( with system suggestion of the most suitable engineer ) , service order history and user-definable field data recording. * Escalation handling that enables multiple escalation rules by all service order relationships for both operational and contractual commitments.The software triggers alerts to service providers via a variety of methods , including electronic mail , beepers and mobile phones. * Contract management that enables contract generation from sales orders and existing contracts , providing detailed on-line contract information such as product number , serial number , service time covered , maintenance types ( including generating preventive maintenance schedules ) and subcontractors.This component utilizes the powerful System ESS pricing system and provides automatic invoicing. * Product site management to track all equipment and service histories at a customer site with a high-level of detailed information , including component , serial number , site location/stock location , product configuration , site configuration and engineering change status. * Resource management to ensure company resources are used in the most-effective way , generating master and individual engineer calendars as well as automatically reserving tools and spare parts needed for service calls.

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  Press Release : Industri-Matematik Enhances Global... - [Cached Version]
  Published on: 6/2/1997    Last Visited: 1/26/2002  

  Ê "For many companies today, providing timely, high-quality after-sales service is as important as the product itself," said Henry Bruce, vice president of marketing at IMI."By having tightly integrated order management and service capabilities, organizations increase information visibility and control, allowing them to be more responsive to individual customers.System ESS Service Manager helps increase competitive advantage by enabling a single face to the customer to enhance service levels."System ESS Service Manager features tight integration with System ESS Order Fulfillment software that provides order management and shipping, inventory control and warehouse management capabilities.Included among the components of System ESS Service Manager are: * Service order management and call logging that support planned and unplanned service orders with the ability to predefine parts and labor requirements based "symptoms" and service order types.The software tracks service orders, including maintaining engineering bookings against a service order (with system suggestion of the most suitable engineer), service order history and user-definable field data recording. * Escalation handling that enables multiple escalation rules by all service order relationships for both operational and contractual commitments.The software triggers alerts to service providers via a variety of methods, including electronic mail, beepers and mobile phones. * Contract management that enables contract generation from sales orders and existing contracts, providing detailed on-line contract information such as product number, serial number, service time covered, maintenance types (including generating preventive maintenance schedules) and subcontractors.

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  The ProAction Group - News - [Cached Version]
  Published on: 2/20/2001    Last Visited: 12/21/2001  

  IMI specializes in supply-chain management processes "from order to cash, "said vice president of worldwide marketing, Henry Bruce.The ESS package can store up to four currencies, Bruce said, a capability IMI built into the product some time ago. To help clients understand the issues, Cap Gemini has created a board game called "Euroka!"In the game, executives learn how they can win and lose in the monetary union stakes by throwing dice and choosing strategies. The lessons learned from EMU also are part of a broader trend toward greater convergence between supply-chain and treasury functions.

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