Bill F. Brubaker This is Me

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1. 1. www.callcenternetworking.com

   www.callcenternetworking.com/a - [Cached]

   Published on: 5/6/2006   Last Visited: 3/30/2007

   Bill Brubaker, vice president of Operations Training and Development for Uniprise, summarized the use of this evolving technology as training that is just-in-time, just-in-need and just-for-me.

2. 2. Knowlagent, Inc - Press Releases

   www.knowlagent.com/news_room_p - [Cached]

   Published on: 9/22/2003   Last Visited: 5/8/2005

   The speakers are Bill Brubaker, vice president of operations training & development for Uniprise and Eric Blumthal, national accounts manager for Knowlagent.
   ...
   Brubaker is responsible for directing the operations training organization for UnitedHealth Group Operations in more than 15 service call centers and claims processing centers across the globe. Brubaker served as a training and instructional design manager with American Express for more than 13 years. He also served as senior vice president for Card Services Training and Development at Bank of America. Bill joined UnitedHealth Group in Hartford, CT, in early 2001 to lead a re-engineering and consolidation of training support for their Operations organization.

3. 3. Knowlagent, Inc -

   www.knowlagent.com/ON_session6 - [Cached]

   Published on: 8/30/2003   Last Visited: 4/8/2004

   Guest Panelist: William F. Brubaker, Vice President, Uniprise Operations Training & Development
   ...
   William F. Brubaker
   
   Bill Brubaker is Vice President of Operations Training and Development with Uniprise, a major business segment of UnitedHealth Group, a recognized leader in designing, organizing and managing healthcare related services in communities and large companies across the United States.
   
   Bill's responsibilities include leading the training function for the Operations organization in more than 15 service and claims processing centers across the globe. Bill is an experienced training and development professional with over 20 years of demonstrated success in creating or transforming training structures into focused and well-respected learning organizations that deliver world-class learning interventions.
   
   Bill joined Uniprise and UHG in Hartford, CT, in early 2001 to drive and lead the re-engineering and consolidation of training support for their Operations organization and expand the use of new technologies and methodologies in the T&D function.
   
   Prior to that, Bill held several management positions at American Express for over 13 years, including communications, training delivery and instructional design teams. He then spent four years as Senior Vice President for Card Services Training and Development at Bank of America.