Josef Bresler This is Me

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1. 1. Internet World > Events > Fall 2001 > Conf Forums > ECRM Forum

   www.internetworld.com/events/f - [Cached]

   Published on: 4/16/2002   Last Visited: 4/16/2002

   Josef Bresler, Director, Product Marketing, Oracle E-Business Suite
   
   11:15 AM - 12:30 PM Becoming a Customer-Centric Organization
   
   Customer-centric organizations have a vision that customers are the very center of the organizational being. Very few - if any - companies have succeeded in making customercentricity a focus because prior business models didn't require it, technology wasn't accessible and organizational resistance remains quite high. Learn how to take customer service one step further to becoming a customer-centric organization and differentiate yourself from your competition.

2. 2. Internet World > Events > Fall 2001 > Conf Forums > ECRM Forum

   www.internetworldnews.com/even - [Cached]

   Last Visited: 7/10/2002

   Josef Bresler, Director, Product Marketing, Oracle E-Business Suite
   
   11:15 AM - 12:30 PM Becoming a Customer-Centric Organization
   
   Customer-centric organizations have a vision that customers are the very center of the organizational being. Very few - if any - companies have succeeded in making customercentricity a focus because prior business models didn't require it, technology wasn't accessible and organizational resistance remains quite high. Learn how to take customer service one step further to becoming a customer-centric organization and differentiate yourself from your competition.

3. 3. BayCreative

   www.baycreative.com/baycreativ - [Cached]

   Published on: 2/26/2002   Last Visited: 11/29/2005

   - Joseph Bresler, Oracle Corporation