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Mr. John J. Brennan This is Me

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ICT Group , Inc.
Newtown, Pennsylvania

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  1. 1. investor.ictgroup.com
    investor.ictgroup.com/phoenix. - [Cached]

    Published on: 7/3/2008   Last Visited: 7/3/2008

    John J. BrennanICT Group: Investors - Executives & Directors: Biography
    ...
    John J. BrennanChairman, Chief Executive Officer and President, ICT Group

    John J. Brennan is Chairman and Chief Executive Officer of ICT Group.Mr. Brennan has served as the Company's executive leader since 1987, when he managed the buyout of its predecessor company, International Computerized Telemarketing, from Decision Industries Corporation (DIC), after serving as the division's president from July 1986 to March 1987.Previously, he had been Vice President of Corporate Planning and Business Development at DIC, having joined that organization in June 1983.Mr. Brennan also served as President and CEO of Decision Beverage Systems, after managing the acquisition of this software business for DIC.Previously, Mr. Brennan held several key management positions in marketing and strategic planning at General Electric Information Services Company, GE's computer time-sharing subsidiary, as well as Quantum Science Corporation.Mr. Brennan holds a BS in Nuclear Science from the State University of New York Maritime College, an MS in Nuclear Engineering from Pennsylvania State University and an MS in Management from Rensselaer Polytechnic Institute.
  2. 2. investor.ictgroup.com
    investor.ictgroup.com/phoenix. - [Cached]

    Published on: 5/1/2008   Last Visited: 7/3/2008

    "First quarter performance was basically in line with Company expectations," said John J. Brennan, Chairman and Chief Executive Officer."More challenging economic conditions have caused clients to reduce the scope of certain programs, especially for marketing and telesales.We were able to offset some of the decline in call volumes by new business wins from existing and new customers, and were encouraged by the continued strength of our international business units," Mr. Brennan said.
    ...
    "Within the financial services sector, our revenue declined 9% on a year-over-year basis, but stabilized on a sequential basis with fourth quarter 2007 levels," said Mr. Brennan."We were able to offset much of the decline in financial telesales programs through additional customer service and back-office processing work for domestic financial clients, as well as new business from international financial firms.We continued to experience revenue growth in the quarter from telecommunications clients, as we added new programs in the U.S. and Canada.

    "In addition, we have been actively working to reduce our own infrastructure costs, to resemble those of our offshore business model, so that we can more effectively leverage incremental revenue.We have undertaken a number of initiatives as part of this effort, which include implementing new technologies to help with agent recruitment and retention, workforce scheduling and automated sales verification as well as moving certain functions to our lower-cost, offshore operating units," continued Mr. Brennan.
    ...
    We now expect earnings per diluted share for the second quarter of 2008 to be in the range of $0.02 to $0.05 on revenue of $110 million to $113 million and full year 2008 earnings per diluted share to be in the range of $0.35 to $0.45 on revenue of $455 million to $465 million," noted Mr. Brennan.
  3. 3. investor.ictgroup.com
    investor.ictgroup.com/phoenix. - [Cached]

    Published on: 2/27/2008   Last Visited: 7/3/2008

    "As anticipated, the accelerated expansion of ICT GROUP's offshore capacity and restructuring charges to close or downsize under-utilized locations negatively affected fourth quarter 2007 revenue and earnings performance," noted John J. Brennan, Chairman and Chief Executive Officer."Consistent with the expectations contained in the Company's third quarter 2007 earnings release, adjusted fourth quarter 2007 diluted earnings per share were similar to prior quarter levels, and revenue was comparable on a sequential basis."

    "Importantly," Mr. Brennan added, "we made significant progress in the three areas outlined in our third quarter 2007 earnings release, namely:

    -- The accelerated transition of U.S. programs to more cost-effective, offshore locations was largely completed by year end;
    ...
    As a result, we expect that revenue from financial services clients will decline slightly as a percent of total Company revenue in 2008, but will be offset by the share of Company revenue represented by clients in the telecommunications sector," Mr. Brennan said.

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