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Published on: 1/13/2001
Last Visited: 5/31/2001
Xpedio was extremely useful to us right out of the package , and IntraNet Solutions has provided excellent , highly responsive technical support. - Bruce Boda , senior systems manager for Ohio State University's Office of Information Technology.
BackgroundOhio State University's Office of Information Technology ( OIT ) previously housed rows of file cabinets full of information systems ( IS ) documents , as well as more than 75 , 000 pieces of application code stored in various places throughout its computer system.Now , the file cabinets are gone , and while the pieces of code still exist , they are now in one place.
How did Ohio State make this change.The university tapped IntraNet Solutions' Xpedio Content Management system to manage its IS documents and PeopleSoft code migrations online.
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We've been able to free up staff to work on longer-term projects that aren't intricately involved in our daily operations , said Bruce Boda , senior systems manager for OIT.
How Ohio State's IS Content and Code Management System WorksXpedio enables OIT's more than 200 employees to access , contribute and revise IS documents and code through its online content and code management system.
Ohio State's entire collection of IS documents are stored in Xpedio where OIT's staff can access them through the Web quickly , 24 hours a day , seven days a week.The documents include database designs , documents , job operating instructions , disaster recovery procedures and OIT policies and procedures.Users can contribute these documents into Xpedio in any format , such as word processing , spreadsheet or graphic files , and Xpedio automatically converts the content to Web-based formats , such as HTML , XML , PDF and WML , for publishing to Ohio State's online documentation site.
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Xpedio has enabled us to redirect staff resources so we're utilizing each employee's most valuable skills , Boda said.Fewer employees are involved in the day-to-day maintenance of our systems and more are utilized for long-term projects.For example , Xpedio allows our configuration management team to handle all of the daily code management activities , which frees up our application , database and infrastructure staff to work on the PeopleSoft Version 8 upgrade..
By storing and managing the majority of IS documents and code online , Xpedio increases the productivity of OIT's staff.Xpedio enables OIT to perform code migrations more quickly because the third party objects are stored and organized in one place online.OIT also can rapidly identify the source of system errors and problems by tapping into Xpedio's version control feature that tracks all code changes and migrations.
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The OIT staff is on call to repair system errors 24 hours a day , seven days a week , Boda said.By making our IS documents and code securely available online , Xpedio enables our teams to fix these problems from home if they're called in the middle of the night or on weekends..
A final benefit of Xpedio is its rapid , easy installation.It took IntraNet Solutions only three hours to install Xpedio and six hours until it was completely up and running in our office , Boda said.Xpedio was extremely useful to us right out of the package , and we have had very few problems crop up as we continue to complete the entire implementation.IntraNet Solutions has provided us with excellent , highly responsive technical support.Our calls are typically returned within 30 minutes , and we usually have a fix within a day..
Xpedio FeaturesXpedio enables customers to rapidly deploy business Web sites and automates the process of maintaining timely , accurate information on these sites.