James P. Bliss This is Me

Education

 View all 7 references Web References

1. 1. www.vmasc.org

   www.vmasc.org/rd/team.php - [Cached]

   Published on: 8/8/2007   Last Visited: 9/12/2007

   James Bliss, Ph.D. Associate Professor Psychology 757.683.4222 jbliss@odu.edu

2. 2. www.usernomics.com

   www.usernomics.com/news/ergo/2 - [Cached]

   Published on: 2/29/2008   Last Visited: 5/17/2008

   "I do think the word is getting out," said James Bliss, an associate professor of psychology who directs the doctoral program in human factors and ergonomics at Old Dominion University.

3. 3. Gotcha! False Alarms

   www.baselinemag.com/article2/0 - [Cached]

   Published on: 8/7/2004   Last Visited: 8/7/2004

   Resolution: You must combat a "better safe than sorry" attitude among systems engineers, says James P. Bliss, a professor at Old Dominion University who has studied this "Boy Who Cried Wolf" problem extensively in the context of aviation, air traffic control and vehicle warning systems. "We all have a limited resource called attention," Bliss says. "When a series of false alarms are generated by a system, it becomes less attention-worthy because of its history of unreliability."
   
   False alarms can often be reduced when systems are designed to respond to multiple warning signs before they sound (for example, a smoke alarm that detects smoke, light and heat, rather than just smoke). Another way to improve user response is to provide more information about why the alarm sounded, making it easier to distinguish critical alarms from minor or false alarms, Bliss says.