Amy Blessard This is Me

 Web References

1. 1. Signature, Inc. | About Us | Case Studies

   www.signatureworldwide.com/abo - [Cached]

   Published on: 3/23/2006   Last Visited: 9/10/2007

   Over a period of several months, PRA's portfolio of 3,091 apartment units fell below the company's benchmark occupancy standard, according to Amy Blessard, PRA Marketing Training Manager.
   
   Upon examination of possible symptoms, PRA identified a breakdown in communication at the point of first contact with prospective customers - the initial phone call.
   
   "The ability to field a call that yields an apartment tour is the starting point to an eventual lease, and we want to improve our first impression with prospective residents," Blessard said.
   ...
   Blessard said Signature succeeded in motivating employees to perform at a higher level of customer service.
   
   "I was impressed by the complete buy-in of our staff and how they were very motivated to do well in the program," she said.
   ...
   "We are converting more of our phone calls into tours, which gives our real estate professionals a better opportunity to lease an apartment," Blessard said.

2. 2. www.rio-intl.com

   www.rio-intl.com/about/testimo - [Cached]

   Published on: 12/22/2006   Last Visited: 3/22/2007

   -Amy Blessard Marketing Training Manager - Paramount Realty Advisors