Michael Bledsoe This is Me

 Web References

1. 1. www.multitech.com

   www.multitech.com/NEWS/ARTICLE - [Cached]

   Published on: 10/11/2006   Last Visited: 3/3/2007

   In 1989, Michael Bledsoe, IS manager for a national personnel staffing firm with headquarters in Fort Lauderdale, Florida, got an urgent call. The San Francisco earthquake knocked out all data communications between five California branch offices and the regional hub in Palo Alto. The Palo Alto hub was required to transfer mission-critical customer, employment and payroll information between the branch offices and the central office in Fort Lauderdale, Florida.
   
   In the chaos following the earthquake, Bledsoe was responsible for getting the branch offices back online as fast as possible. Leased lines were out of service around the Palo Alto office. They were looking at as much as a month before service would be restored in Palo Alto, said Bledsoe. And his company couldn't afford to be out of touch for one day.
   
   MultiModemII pic The Solution
   
   While Bledsoe sat in an airplane headed for California, six MultiModemII corporate modems built by Multi-Tech Systems were being drop shipped at the Palo Alto office.
   
   Within 24 hours of the earthquake, Bledsoe restored the office's data communications. "I used the MultiModemII because it solved the immediate problem and could be used in the future…." The MultiModemII MT2834BL, a leased line modem with a dial backup port let Bledsoe "…restore communications quickly, while others waited for their leased lines."
   
   Async Dial Backup
   
   With leased lines down in Palo Alto, but analog lines available, Bledsoe needed to install analog modems. He selected the MultiModemII with dial backup. Using the analog dial backup connection on the MultiModemII, he restored communications between all offices within 24 hours of the earthquake, while other businesses in the area were still down."
   
   Bledsoe said he selected the MultiModemII with dial backup with more than just reliability and ease of installation in mind.
   ...
   Prior to the earthquake, Bledsoe had been shopping for vendors who could deliver products that performed as expected, required very little maintenance and were easy to install. A colleague suggested he look at Multi-Tech products.
   
   Bledsoe installed and tested several Multi-Tech MultiModemIIs in the central office and liked what he saw. When the call for help came from Palo Alto, he called for the MultiModemII.
   
   That was back in 1989. Today Bledsoe, president of E=mc2 Limited® in Sacramento, California, reports that he's "…used Multi-Tech products for ten years and has not seen one fail yet."
   ...
   When Bledsoe started E=mc2 to provide solutions for individual users, SOHOs and branch regional offices he spent about nine months doing his homework on potential vendors. He settled on Multi-Tech because, "Whether I'm asked to get an office online ASAP after an earthquake or provide equipment for security in a federal courthouse, I need two things: a reliable product and service. In our ten year relationship - and it is a two-way relationship - I've never seen a product fail and I get the technical support I need."
   
   Today, Bledsoe uses Multi-Tech products in numerous business security applications for business and government. Bledsoe said that while many large companies are targeting small businesses today, they sometimes fall short on the customer service side.

2. 2. www.multitech.co.uk

   www.multitech.co.uk/NEWS/ARTIC - [Cached]

   Published on: 10/11/2006   Last Visited: 3/3/2007

   In 1989, Michael Bledsoe, IS manager for a national personnel staffing firm with headquarters in Fort Lauderdale, Florida, got an urgent call. The San Francisco earthquake knocked out all data communications between five California branch offices and the regional hub in Palo Alto. The Palo Alto hub was required to transfer mission-critical customer, employment and payroll information between the branch offices and the central office in Fort Lauderdale, Florida.
   
   In the chaos following the earthquake, Bledsoe was responsible for getting the branch offices back online as fast as possible. Leased lines were out of service around the Palo Alto office. They were looking at as much as a month before service would be restored in Palo Alto, said Bledsoe. And his company couldn't afford to be out of touch for one day.
   
   MultiModemII pic The Solution
   
   While Bledsoe sat in an airplane headed for California, six MultiModemII corporate modems built by Multi-Tech Systems were being drop shipped at the Palo Alto office.
   
   Within 24 hours of the earthquake, Bledsoe restored the office's data communications. "I used the MultiModemII because it solved the immediate problem and could be used in the future…." The MultiModemII MT2834BL, a leased line modem with a dial backup port let Bledsoe "…restore communications quickly, while others waited for their leased lines."
   
   Async Dial Backup
   
   With leased lines down in Palo Alto, but analog lines available, Bledsoe needed to install analog modems. He selected the MultiModemII with dial backup. Using the analog dial backup connection on the MultiModemII, he restored communications between all offices within 24 hours of the earthquake, while other businesses in the area were still down."
   
   Bledsoe said he selected the MultiModemII with dial backup with more than just reliability and ease of installation in mind.
   ...
   Prior to the earthquake, Bledsoe had been shopping for vendors who could deliver products that performed as expected, required very little maintenance and were easy to install. A colleague suggested he look at Multi-Tech products.
   
   Bledsoe installed and tested several Multi-Tech MultiModemIIs in the central office and liked what he saw. When the call for help came from Palo Alto, he called for the MultiModemII.
   
   That was back in 1989. Today Bledsoe, president of E=mc2 Limited® in Sacramento, California, reports that he's "…used Multi-Tech products for ten years and has not seen one fail yet."
   ...
   When Bledsoe started E=mc2 to provide solutions for individual users, SOHOs and branch regional offices he spent about nine months doing his homework on potential vendors. He settled on Multi-Tech because, "Whether I'm asked to get an office online ASAP after an earthquake or provide equipment for security in a federal courthouse, I need two things: a reliable product and service. In our ten year relationship - and it is a two-way relationship - I've never seen a product fail and I get the technical support I need."
   
   Today, Bledsoe uses Multi-Tech products in numerous business security applications for business and government. Bledsoe said that while many large companies are targeting small businesses today, they sometimes fall short on the customer service side.