Ms. Barbara Betti

Barbara BettiVice President, Client Services
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Barbara Betti

Ms. Betti has over twenty-four years of experience in the telecommunications industry, thirteen of which have been in direct response marketing from both the client and agency perspective.Barbara's initial experience was with AT&T American Transtech, with positions in sales, operations and client services.After leaving AT&T, she spent two years at SafeCard Services, managing over 1 million hours annually of outsourced teleservices in partnership with major credit card issuers.

Barbara joined the Concentra Solutions team in 1999.In her first year, she grew one teleservices client from $2 million to $9 million annually and increased the consulting business from one to six full-time on-site consultants.Additionally, Barbara has led Concentra Solutions' inbound programs to keep up with the changing trends in teleservices.

Barbara BettiVice President of Client Services

Ms. Betti has over 24 years experience in the telecommunications industry with 13 years expertise in direct response marketing from both the client and agency perspective.

Her initial direct marketing experience was at AT&T American Transtech with positions in sales , operations and client service areas supporting clients of Fortune 500 companies across various industries.After leaving AT&T , she spent 2 years at Safecard Services managing over 1 million hours annually of outsourced telemarketing in partnership with major credit card issuers.Prior to joining TBC , she worked for Aegis Communications as Vice President of Account Management.

Barbara has considerable experience with inbound & outbound applications , retention and customer service programs for the financial services and telecommunications industries as well as working with most of the major outsource agencies.