Susan Bettenhausen This is Me

Education

 Web References

1. 1. News Release

   www.ictaustralia.com.au/news/r - [Cached]

   Published on: 8/29/1997   Last Visited: 11/24/2007

   Langhorne, PA (8/29/97) - ICT GROUP, INC. has appointed Susan Bettenhausen vice president of telecommunications industry services. In this position, Bettenhausen is responsible for the strategic management and business development of all customer care and call center teleservices applications specialized for the telecommunications industry.
   
   As the leader of ICT GROUP's telecom industry services team, she will be focusing on increasing program efficiency and enhancing the overall line of services currently offered to clients within this industry sector.
   
   Prior to joining the company, Bettenhausen held several key marketing and business development positions with Bell Atlantic Corporation, including director of strategic planning and director of marketing for PrimeCo Personal Communications LP, a joint venture owned by Bell Atlantic, US West Media Group and AirTouch Communications. In addition, she has more than 10 years' experience in the telecommunications industry, having held numerous marketing and operations management positions. Bettenhausen has a BS in Computer Science from Villanova University. She is a member of the Direct Marketing Association, the American Telemarketing Association, the International Customer Service Association and the Help Desk Institute.

2. 2. www.tridentconsult.com

   www.tridentconsult.com/people. - [Cached]

   Published on: 5/30/1999   Last Visited: 7/1/2001

   Susan M. Bettenhausen
   
   Bettenhausen has more than thirteen years' experience in Strategic Planning , Business Development , and Network Operations in the Telecommunications Industry. At the Trident Consulting Group , she has been responsible for managing long-term wireless build-outs on behalf of our PCS clients , and has also taken the lead on helping to secure Private Placement and Venture Capital financing for start-up Internet clients. Prior to joining The Trident Consulting Group , Bettenhausen was Vice President/General Manager of ICT Group TeleSolutions. She was previously Director of Strategic Planning for the Bell Atlantic Corporation , and held Marketing Management and Business Development positions with Bell Atlantic subsidiaries Bell Atlantic Systems Group as well as with PrimeCo PCS. Bettenhausen has a BS in Computer Science from Villanova University.
   
   Co-Managing Director

3. 3. News Release

   www.ictgroup.com/news/releases - [Cached]

   Published on: 8/29/1997   Last Visited: 12/5/2007

   Langhorne, PA (8/29/97) - ICT GROUP, INC. has appointed Susan Bettenhausen vice president of telecommunications industry services. In this position, Bettenhausen is responsible for the strategic management and business development of all customer care and call center teleservices applications specialized for the telecommunications industry.
   
   As the leader of ICT GROUP's telecom industry services team, she will be focusing on increasing program efficiency and enhancing the overall line of services currently offered to clients within this industry sector.
   
   Prior to joining the company, Bettenhausen held several key marketing and business development positions with Bell Atlantic Corporation, including director of strategic planning and director of marketing for PrimeCo Personal Communications LP, a joint venture owned by Bell Atlantic, US West Media Group and AirTouch Communications. In addition, she has more than 10 years' experience in the telecommunications industry, having held numerous marketing and operations management positions. Bettenhausen has a BS in Computer Science from Villanova University. She is a member of the Direct Marketing Association, the American Telemarketing Association, the International Customer Service Association and the Help Desk Institute.