Jean Bernstein

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  albuquerque.bizjournals.com/albuquerque/stories/2009/10 - [Cached Version]
  Published on: 10/9/2009    Last Visited: 10/12/2009  

  Jean Bernstein, owner of the Flying Star Cafés, said the company has posters in all its stores to educate managers and employees about sanitation techniques for battling the virus and nearly half of its last employee newsletter was devoted to the topic. That included fact sheets on food, since there is still the misconception that swine flu can be spread by eating pork, Bernstein said.

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  www.keepitquerque.org/aiba/?q=node/42 - [Cached Version]
  Published on: 5/28/2007    Last Visited: 5/28/2007  

  No, Jean Bernstein, the CEO of the Flying Star is great

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  www.buenofoods.com/foodservice/testimonials.html - [Cached Version]
  Published on: 9/14/2007    Last Visited: 9/14/2007  

  --Jean Bernstein, Owner, Flying Star & Satellite Coffee

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  albuquerque.bizjournals.com/albuquerque/stories/2005/11 - [Cached Version]
  Published on: 11/4/2005    Last Visited: 8/9/2008  

  We've wanted to get over to the West side for years," says Jean Bernstein, who is a co-owner of the Flying Star Cafes and five Satellite Coffee -outlets with husband, Mark Bernstein.

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  www.oasisnet.org/albuquerque/index.htm - [Cached Version]
  Published on: 12/15/2006    Last Visited: 3/8/2007  

  Dick Knipfing, KRQE News 13's senior anchor, Class #51, Jean Bernstein, co-owner of the Flying Star / Satellite Coffee, Class #52 and Verna Teller, Chief Judge of the Pueblo of Isleta Tribal Courts, Class #50 will share their experiences, stories and insights into their respective fields.

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  www.nmbiz.com/07-11Nov/40.htm - [Cached Version]
  Published on: 12/31/2007    Last Visited: 12/31/2007  

  "Satellite coffee started out as just a little place to sell our beans off the side of our central restaurant," said co-owner Jean Bernstein."It began as a retail project and ended up becoming a project with a life of its own."
  
  The shops were a way for the owners to get back to their first love - coffee.Two decades ago, Jean and Mark Bernstein opened the first Flying Star, with the intention of providing area residents with a welcoming environment supplying good coffee and perhaps some sweet confections.
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  "We go wherever we think we can do well," said Jean.
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  "Quite frankly, getting good locations is very hard right now," said Jean.The Bernsteins say many of the best locations have been scooped up by the national chains, which are able to come up with the financing more easily than a local company.
  
  And despite what might be best for business, the couple says their bigger priority is serving the neighborhood they inhabit.Satellite's single drive-thru on Wyoming accounts for 50 percent of that location's sales."We would love to build more, but it's tough finding those locations," said Jean.The upcoming location on Lomas was designed as a drive-thru, but after talking to neighbors, the couple realized area residents didn't want it and agreed to build a walk-in only store.
  
  But they say the real draw for business is the quality of their product."Our motto, without trying to sound too egotistical, is the ,best in the world' according to us," said Jean.
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  We employ a broker who does their portion of it, and we know that their quality is extremely high and that their standards are wonderful," said Jean."They've been in the business a long time."
  
  Because coffee is an agricultural product, there is some variation between locations, weather conditions and crop yield, but Satellite uses samples to determine what beans will actually be purchased and used at any given time.
  
  Once the beans are in-house, the team gets to work.Six days a week, the roasters are at work, roasting between 50 and 60 pounds of coffee at a time to create eight different blends.The process is very similar to the roasting techniques founded in 1858."Roasting remains a low-tech process," said Jean.
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  Period," said Jean.While she won't reveal revenue or traffic, Jean says the business speaks for itself.The company employs 459 people and sells about three quarters of a million pounds of coffee every year."We're doing very well.Well enough to build more," she said.

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  ABQjournal: Businesses, Homes Grab Electricity From... - [Cached Version]
  Published on: 12/4/2003    Last Visited: 12/4/2003  

  "It was a socially conscious decision," said Jean Bernstein, vice president of Flying Star cafes.

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  AIBA Sponsor Flying Star opens location in Bernalillo... - [Cached Version]
  Published on: 5/9/2008    Last Visited: 11/19/2008  

  "We're a roadhouseâ€"a place to stop and hangout," said Jean Bernstein, owner of Flying Star.
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  "We're crossing that bridge," said Bernstein from new café's site.

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  Albuquerque Tribune Online - [Cached Version]
  Published on: 11/1/2004    Last Visited: 11/3/2004  

  The location on Louisiana Boulevard is the fourth coffeehouse opened by Flying Star restaurant owners Jean and Mark Bernstein.
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  "It's the rich people of the western world consuming a product from poor and underprivileged people," said Jean Bernstein, summing up the gourmet coffee industry.
  
  Co-owners of Albuquerque's four Flying Star Cafes and, more recently, the smaller and more caffeinated Satellite Coffee outlets, Bernstein and her husband Mark command the largest home-grown insurgency in the local coffee war.
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  "I'd like to have 10 in the Albuquerque metro area," Jean Bernstein said from a comfortable seat in her newest Satellite, with her daily five-shot espresso in hand.
  
  All four of the Satellites have done well, she said.
  
  A line of suits, skirts and khakis formed at the counter of the Uptown store at 10 a.m. on Oct. 22."We've been opened three days," Bernstein said watching the line form with pride.
  
  Despite their instant popularity, Satellite may not be able to keep up with Starbucks' expansion pace.
  
  The local score is already 16 to four, with Starbucks handily ahead.
  
  A fifth Satellite is under construction on Central Avenue across from the University of New Mexico, but the chain might have to expand more slowly, because, as Bernstein explains, "it's a very large investment."
  
  Lower cost
  
  With Herman Miller tables, other expensive furnishings and locally designed rugs, it costs $450,000 to open each store, she said.She figures Starbucks spends about $350,000 - and that corporation has a lot more money than the Bernsteins.
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  "Starbucks has 6,000 stores, so we can't compete very well," Jean said.
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  Or, as Jean Bernstein says, "After three days, the roast is toast."
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  Starbucks remains the undisputed king of the industry and will continue to compete more and more with local coffeehouses, Bernstein said.But, at the same time, Starbucks has probably done more for the local coffee shops than they ever could have done for themselves, she said.Bernstein gives them credit for helping all coffee shops recruit more customers.

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  Cookies turn into lifesavers for pet fundraiser - New... - [Cached Version]
  Published on: 4/25/2006    Last Visited: 6/30/2006  

  Satellite Coffee, Flying Star Cafes, Animal Humane Association of New Mexico, Wal-Mart, Sam's Clubs, Jean Bernstein, Mark Bernstein,
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  That data inspired Flying Star owners Mark and Jean Bernstein to establish the largest fundraising campaign in their company's 19-year history, according to a news release from the fundraising campaign's partners.
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  "We hope to raise awareness for this problem in our community, encourage Albuquerqueans to adopt, and to practice responsible ownership by spaying or neutering their pets," said Jean Bernstein.

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