Dr. Chip Bell This is Me

 Web References

1. 1. About Us

   www.tlconsultingservices.com/a - [Cached]

   Published on: 8/21/2006   Last Visited: 11/3/2007

   Dr. Chip Bell, a noted author and speaker in the area of customer service, has used Larry and his management style as an example of the proper way to build customer loyalty through good customer service.
   
   In the Spring of 2002 Larry sold his first store to begin devoting more of his time to consulting and to shipping large and unusual items. In the Fall of 2003 he sold his second store. During the Summer of 2002, 2003, and 2004 he worked as the Operations Manager at an Etruscan archaeological excavation in Italy known as the Mugello Valley Archaeological Project.