Mr. Phillip Beilke This is Me

Education

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1. 1. Lodging Operator - News Archive

   www.lodgingoperator.com/news_a - [Cached]

   Published on: 8/22/2006   Last Visited: 11/10/2007

   Phil Beilke, formerly with Hilton Hotels and Embassy Suites, has been named the senior director of brand management for Cambria Suites.

2. 2. LHonline.com : Getting Serious About Business Centers

   www.lhonline.com/article/10017 - [Cached]

   Published on: 10/1/2005   Last Visited: 10/24/2005

   "Guests told us that to be a serious business hotel, we had to have a serious business center," says Phil Beilke, director of brand quality, Embassy Suites. That's why Embassy Business Link features two work stations with high-speed Internet access, security software, copying and laser printing capabilities, and other office tools. The rollout, just begun to the 180-plus Embassy Suites, is expected to take a year.
   
   "We have been working with both Uniguest and PrinterOn for more than a year now," Beilke says. Several hotels that had worked with Uniguest suggested to brand officials that it should be deployed systemwide.
   
   Other attributes of Embassy Business Link are 24/7 accessibility; complimentary computer usage, local faxing and HSIA by hotel guests; complimentary black-andwhite printing, with color printing available at a low cost per page; and easy access to popular e-mail programs and local city guides.
   
   "Our research told us that guests want a consistent solution or experience," Beilke says. "They want to know they have the same software available that they had at the last Embassy Suites, so we went about working with Uniguest to provide solutions specific to the brand."
   
   Key concerns were availability of Microsoft Office products and "a solid printing solution," Beilke says. "One of the primary reasons guests use a business center is to print documents, so we needed to come up with a solution that would enable that and give them control over how that happens."
   
   Uniguest and PrinterOn enable guests to print to Embassy Business Link in a confidential mode activated at the center by a PIN, "or they can have the document print directly to the front desk with a cover sheet that has their suite number or name on it and we will deliver it directly," Beilke says.

3. 3. www.hotel-online.com

   www.hotel-online.com/News/PR20 - [Cached]

   Published on: 8/1/2006   Last Visited: 12/7/2007

   The company hired Phil Beilke from Hilton Hotels and the Embassy Suites brand as senior director, Cambria Suites brand management.
   ...
   "Cathy, Don and Phillip all bring a wealth of talent and creativity to their new roles, and they will contribute to the success of the Cambria Suites brand."
   ...
   Phil Beilke
   ...
   Phil Beilke is responsible for the successful development of procedures, processes and programs that drive the successful launch of the Cambria Suites brand in the areas of operations, quality assurance, guest satisfaction, rules and regulations, food and beverage and revenue maximization. Prior to joining Choice, Beilke spent more than 11 years at Hilton Hotels, most recently as senior director, new product and service development, and senior director, brand product, quality and culture, for Embassy Suites Hotels. In these positions, he was responsible for strategic planning of brand, product and service initiatives, which is a perfect fit for the Cambria Suites brand in its current state of development. While at Hilton, Beilke led a team that developed a new Embassy Suites prototype. Mr. Beilke earned his bachelor's degree in hotel and restaurant management from Mercyhurst College in Erie, Pa., and currently serves on the college's advisory board to the hotel, restaurant and institutional management program.