Dr. Howard B. Beckman

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  www.doctorsforobama.net/signatories/ - [Cached Version]
  Last Visited: 12/15/2008  

  Howard Beckman, MD, FACP, FAACHUniversity of Rochester School of Medicine and Dentistry

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  www.eqtip.com/2007/06/index.html - [Cached Version]
  Published on: 6/1/2007    Last Visited: 11/4/2007  

  Dr. Howard B. Beckman, medical director of the Rochester Individual Practice Association and an internist who was an author of the study, analyzed conversations between doctors and patients.
  
  "I'd been saying for many years that disclosure was a form of patient support," Dr. Beckman said."If someone says, ‘I have a problem,' and you say, ‘I understand because I have it, too,' that would be comforting."But, he added, "in truth that never happens."

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  www.PFPSummit.com/past2/agenda/day2.html - [Cached Version]
  Published on: 2/15/2007    Last Visited: 7/7/2007  

  Howard Beckman, MD, FACPMedical Director, RIPAClinical Professor of MedicineUniversity of Rochester School of Medicine

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  jumpinmunkie.xanga.com/?nextdate=12%2f11%2f2006+15%3a40 - [Cached Version]
  Published on: 11/29/2006    Last Visited: 10/15/2009  

  "If you happen to be the person they don't like, they can respond very differently than they do to most people," said Dr. Howard Beckman, the medical director of the Rochester Independent Practice Association.
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  They also infuriate doctors, who, Dr. Beckman says, "think these things are capricious and stupid."
  
  It is harder to argue with the methods being used by medical groups, like the Tufts Health Plan and the Rochester Independent Practice Association, that are employing scientific methods to survey satisfaction.
  
  Such practices, Dr. Beckman says, are becoming increasingly common in health maintenance and preferred provider groups that are starting to pay doctors according to their performance. Purchasers of insurance plans are demanding it, he added.
  
  And, he says, there is a common thread to difficult doctors: most have problems talking to, or listening to, patients.
  
  "What often happens," Dr. Beckman said, "is that the patient has something they want to tell the doctor but they're not allowed because of the doctor's style to say what they want to say. So the doctor does most of the talking, often alienating patients.
  
  Dr. Beckman teaches doctors simple ways to let patients tell their stories and to show empathy by responding to a patient's emotionally charged comments. For example, he said, "A patient comes in and says to the doctor, 'I stopped smoking.'" Instead of saying, "That's terrific," the doctor will say something like, "How's your weight?"
  
  Dr. Beckman said a doctor recently called him, stung by his low scores and asking how it could be that his patients did not like him.
  
  "We looked at his survey results and the area where he was low was the question of, Did the doctor spend enough time with you? Dr. Beckman said. "I told him a bit about how a person feels that enough time is spent. You have to uncover the heart of their problems."
  
  Of course, Dr. Beckman said, "everyone thinks they're listening" to patients. But one method does work, he told the doctor.
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  The doctor, Dr. Beckman said, "looked at me like I'm a little nuts," but agreed to try. Later he returned, elated.
  
  Dr. Beckman recalled him saying: "I can't believe how different it is. I hear things I don't usually hear."
  
  "That's terrific," Dr. Beckman said.

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  www.sciam.com/article.cfm?alias=gabbing-doctors-not-hel - [Cached Version]
  Published on: 6/25/2007    Last Visited: 6/25/2007  

  Dr. Howard Beckman, a medical professor at the University of Rochester in Rochester, New York, said he used to engage in this type of talk in his own practice.
  
  "I've changed my thinking," Beckman, who worked on the study, said in a telephone interview.
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  Beckman gave an example of when his own personal talk with patients backfired.He said he would talk to his patients using his mother, who is 94, as an example that exercise can be a good thing for the elderly.
  
  "That worked great until she stopped doing well," Beckman said.When his mother ended up in bad shape after breaking a bone, he said, his patients may have thought, "Well, if you can't take care of your mother, how can you take care of me?"
  
  "For me, I'm worried that people are going to say that the physicians are somehow bad people," Beckman said.

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  www.acareerathca.com/News.aspx?month=6&year=2007&siteId - [Cached Version]
  Published on: 1/1/2007    Last Visited: 7/18/2007  

  Howard Beckman always thought his patients benefited when he chimed in with relevant information about himself."I was confident that it deepened the relationship between doctor and patient so that patients would tell more about their condition," Beckman, an internist and professor at the University of Rochester, told the Health Blog in an interview today.
  
  But a study Beckman and his colleagues are publishing this week in the Archives of Internal Medicine suggests he was… read more at WSJ Health Blog.

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  www.poughkeepsiejournal.com/apps/pbcs.dll/article?AID=/ - [Cached Version]
  Published on: 7/1/2007    Last Visited: 7/1/2007  

  Internist Howard Beckman used to try to inspire older patients by talking about his active mother, who, in her late 80s, walked two miles a day.
  
  "It worked great until she wasn't doing so well," said Beckman, whose mother is now 94.By then, people got used to asking, 'How's your mother?' I'd have to say, 'Well, she's struggling.' "
  
  Patients began worrying about his mother, and they wondered how good a doctor he was if he couldn't even keep his own mother healthy.
  
  Beckman had thought that talking about himself and his family strengthened his connection with patients, but he came to realize it wasn't such a good thing.
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  Beckman has more proof.He's a co-author of a study published recently in the Archives of Internal Medicine titled "Physician Self-disclosure in Primary Care Visits," or "Enough About You, What About Me?"
  
  He and his collaborators at the University of Rochester School of Medicine and Dentistry enrolled 100 internists and family practice doctors who agreed to have two unannounced "standardized patient" visits in 2000 or 2001.
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  Personal conversation is important, Beckman said, but doctors need to find time for it outside of patient visits.

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  www.more.com/more/story.jsp?storyid=/templatedata/more/ - [Cached Version]
  Published on: 12/7/2007    Last Visited: 12/7/2007  

  "If you want a doctor who listens fully, then you have to help create the opportunity for good chemistry," says Howard Beckman, MD, clinical professor of medicine and family medicine at the University of Rochester School of Medicine.

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  www.commonwealthfund.org/Grants-and-Programs/Browse-Gra - [Cached Version]
  Last Visited: 4/12/2009  

  Principal Investigator: Howard B. Beckman, M.D.

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  www.worldcongress.com/events/HL09070/index.cfm?confCode - [Cached Version]
  Published on: 4/10/2009    Last Visited: 4/10/2009  

  Howard Beckman - Speaker Photo
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  Howard Beckman, MD, FACP Medical Director, Rochester Individual Practice Association (RIPA) Clinical Professor of Medicine, University of Rochester

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