A pound of prevention -
[Cached Version]
Published on: 8/1/2005
Last Visited: 8/1/2005
Everyone has to live it and breathe it," says Tim Bartkowiak, director of security at Spartan Stores, Inc., a chain of 54 supermarkets and 20 deep-discount drug stores, based in Grand Rapids, Mich. "Within our organization, the motto is 'Share the responsibility.' Everyone can share the responsibility of loss prevention, whether it's the c.e.o. or the bagger."
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Likewise Bartkowiak says he's been "floating the idea" of using CCTV public viewing monitors to partner with the marketing and merchandising departments.
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"Loss prevention is a non-sales-driven department, so we have to constantly measure the things we do, and maximize our resources," notes Bartkowiak.
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"Employee theft, without exception, has to account for the greatest loss in every company that I've dealt with," confirms Bartkowiak, whose career spans more than 15 years.
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"When we do a background screening, we can hit the database to find out if the person was termed for theft," says Bartkowiak.
Exception POS reporting is an increasingly popular tool for measuring both purposeful and accidental front end loss generated by employees."We're at the beginning implementation stages of this with Retail Expert," notes Bartkowiak.