Bill Arand

Bill Arand, Roto-Rooter field supervisor, searches for the source of the clog in the drain.
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That arrived on Friday when Bill Arand, a plumber for Roto-Rooter in St. Louis, knocked on the door, equipped with an auger and seasoned diagnostic skills. >
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"People shove it down there, turn it on and just want it to go away," Arand said."They put anything down there."
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"People flush a lot of things they shouldn't," Arand said.
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Arand assessed the situation, opened a pipe in the basement and went to work with his auger, finding the source of the problem.He came upstairs and delivered his diagnosis: "Turkey skin," he said."That's what it looks like."

Minshall signed a check for $150 and handed it to Arand.

That arrived on Friday when Bill Arand, a plumber for Roto-Rooter in St. Louis, knocked on the door, equipped with an auger and seasoned diagnostic skills.>
...
"People shove it down there, turn it on and just want it to go away," Arand said."They put anything down there."
...
"People flush a lot of things they shouldn't," Arand said.
...
Arand assessed the situation, opened a pipe in the basement and went to work with his auger, finding the source of the problem.He came upstairs and delivered his diagnosis: "Turkey skin," he said."That's what it looks like."

Minshall signed a check for $150 and handed it to Arand.