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This profile was automatically generated using 4 references found on the Internet. This information has not been verified. Learn more...
This profile was automatically generated using 4 references found on the Internet. This information has not been verified. Learn more...
Web References
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1. A Meeting of the Metrics - October 1999
www.controllermag.com/archives - [Cached]Published on: 4/16/2003 Last Visited: 4/16/2003
"The performance-measurement strategy within this type of model does not need to be integrated or coordinated," says Thomas Anderson, senior manager, world class finance practice, at KPMG LLP in Charlotte, N.C. "Generally, the only integration task required here is unifying the financial reporting, and that can be achieved with OLAP [online analytical processing] software." -
2. A Meeting of the Metrics - October 1999
www.businessfinancemag.com/arc - [Cached]Published on: 6/15/2001 Last Visited: 6/15/2001
The performance-measurement strategy within this type of model does not need to be integrated or coordinated , says Thomas Anderson , senior manager , world class finance practice , at KPMG LLP in Charlotte , N.C. Generally , the only integration task required here is unifying the financial reporting , and that can be achieved with OLAP [ online analytical processing ] software..
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Originally printed in the October 1999 issue of Business Finance. -
3. ACM News Service
www.sigada.org/technews/articl - [Cached]Published on: 1/21/2002 Last Visited: 10/16/2002
"Companies should decide whether they're going to take action based on better information they're getting on customer profitability," says Tom Anderson of KPMG. "If they're not prepared to make difficult decisions about customers, then getting more detailed and better information probably won't help them." Common changes that result from CRM implementations are call center reorganization, redistribution of marketing dollars, and sales force automation. Finance departments hold the ultimate responsibility of ensuring that all departments understand the value of chasing "bang-for-the-buck" rather than basic profitability.

