Scott Anderson This is Me

Education

 Web References

1. 1. Press Release:Four Join BeAtHome's Management Staff

   www.beathome.com/about_us/arti - [Cached]

   Published on: 3/13/2001   Last Visited: 3/1/2002

   Scott Anderson is the new Vice President of Services; Ralf Mehnert-Meland is the company's legal counsel and Director of Strategic Alliances and Jesse Thorstad has joined the company as its Technical Support Supervisor.
   ...
   Anderson joined BeAtHome to lead its production and service teams. He brings nearly 15 years of service management experience to the company. His most recent position was as the Vice President of Services at Great Plains Software. In his previous position, he managed a team of nearly 500 telemarketing, support, training and consulting professionals worldwide and will manage an expanded set of functions at BeAtHome. He holds a B.S. degree in Business Administration from Mayville State University. Anderson and his wife, Amy, have three children and live in Moorhead.

2. 2. Press Release:Four Join BeAtHome's Management Staff

   www.beathome.org/about_us/arti - [Cached]

   Published on: 3/13/2001   Last Visited: 2/4/2002

   Scott Anderson is the new Vice President of Services; Ralf Mehnert-Meland is the company's legal counsel and Director of Strategic Alliances and Jesse Thorstad has joined the company as its Technical Support Supervisor.
   ...
   Anderson joined BeAtHome to lead its production and service teams. He brings nearly 15 years of service management experience to the company. His most recent position was as the Vice President of Services at Great Plains Software. In his previous position, he managed a team of nearly 500 telemarketing, support, training and consulting professionals worldwide and will manage an expanded set of functions at BeAtHome. He holds a B.S. degree in Business Administration from Mayville State University. Anderson and his wife, Amy, have three children and live in Moorhead.

3. 3. Don't Wait To Be Asked

   customersupportmgmt.com/ar/cus - [Cached]

   Published on: 9/1/1999   Last Visited: 3/23/2004

   We're not just looking for ways to improve the services we already offer, we're looking for what else our customers may be needing that we could proactively provide," says Scott Anderson, vp, Global Professional Services for Great Plains Software. To accomplish this, says Anderson, a service or support group needs to look at data it probably already has access to. "But too many customer support departments under-utilize their data," he points out. "Unfortunately, they tend to think of reporting on that data only to justify the support budget within the company." Yet those data resources, says Anderson, are far too valuable as a company-wide strategic asset, to be left in such an untapped state; they could be at the heart of new revenue-generating service initiatives.