Keystone Venture Capital: Q3 Update -
[Cached Version]
Published on: 1/30/2001
Last Visited: 6/23/2001
Randy Anderson joined Envisionet as a Vice President.He will oversee the Service Delivery Organization and will work to ensure that Envisionet delivers high quality service to clients and their customers consistently across all of the Company's contact centers.Randy most recently served as Director of Operations at SITEL Corporation , an Omaha , NE-based customer service outsourcing company , where he oversaw five contact centers in the Western United States.
GEOSPHERE
GeoSphere Systems launched its Critical Situation Management ( CSM ) initiative , a combination of products and services that provide real time , knowledge based solutions to issues stemming from atypical occurrences in the enterprise , production process and supply chain.The CSM suite is an evolving series of tools designed to mitigate the escalation of the critical events that occur daily in production operations along with a method to promote smoother , faster , more consistent operations across the enterprise.Utilization of the CSM solution will dramatically improve the quality and timeliness of response to critical situations and minimize impact on the overall operation. ( September 2000 ).