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Last Visited: 4/16/2008
In some cases, says Louise Anderson of Anderson Performance Improve-ment, a reward program may bring about the first conversation a family has about the work that a parent does."There's nothing more powerful than a child, however old, saying ,Wow, you earned that at work?How did you do that?What work do you do?' That involves family recognition of what you do and how good you are at it," she says.
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Anderson says that's pretty easy to do using a points-based program that allows the winner to choose a reward from a catalog.In that instance, "there's no way the family wouldn't be involved," she says.In fact, many of the programs that her firm administers require the participant to go online to set goals , and not just goals on selling or other performance, but reward goals, so participants can involve the family in selecting the rewards that they will be striving for.
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"A mix of media directed to the home is important in maintaining the family's interest," Anderson says."And the more creative and unique [it is], the more likely the participant will share [it] with family members."She recalls one client who used e-mail that included flash media with figures flying across the page or dancing bodies on which you could paste photos of some of the company's top sales performers."A lot of people sent that home to show their families," she says.
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"You would be amazed at the stories we hear about people who receive a merchandise award at home and won't take it out of the box until the whole family is gathered," Anderson says.
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