Nicolette Allen

Conference Chair - Nicolette Allen, Deputy Editor, CCF Magazine

Nicolette Allen, deputy editor at CCF commented: "Every year, we at CCF magazine are amazed and impressed by the achievements taking place in the contact centre sector.

CCF's Nicolette Allen interviewed Michael Andrews, WFO Practice Leader at contact centre services specialist, Sabio to learn more about the importance of effective Workforce Optimisation during tougher economic conditions.

CCF's Nicolette Allen interviewed Michael Andrews, WFO Practice Leader at contact centre services specialist, Sabio, www.sabio.co.uk to learn more about the importance of effective Workforce Optimisation during tougher economic conditions.

Nicolette Allen

Nicolette Allen

The winners of the Third Annual North West Call and Contact Centre Awards have recently been revealed at the Crowne Plaza, Liverpool.

Nicolette Allen - Deputy Editor

Tel: 0207 921 8529

nallen@cmpi.biz

Nicolette Allen, deputy editor at CCF commented: "Every year, we at CCF magazine are amazed and impressed by the achievements taking place in the contact centre sector.