How TimeFox has worked for a company with over 60... -
[Cached Version]
Published on: 3/16/2006
Last Visited: 9/24/2009
Consultants invoiced us then we transferred project time into a series of Excel worksheets to keep track of project hours," said Rebecca Adler, Director, Technical Support Services.
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The interface is so intuitive that none of our consultants had any difficulty using TimeFox for the first time," said Rebecca Adler.
Another important factor for DRG was the quality of technical support.
"Any time we called FunctionFox, we typically spoke with a live person, who was not only pleasant but knowledgeable.
Any time we sent an e-mail or left a message, the response time was terrific," said Adler, "Quality customer service and support are values that are foundational to our organization, so we always seek vendors who exhibit the same commitment to customer care and product quality.
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"Many of our consultants have commented on how much they like using TimeFox," said Adler, "It saves them time when invoicing us and it provides a way to see their past time data if needed."
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The ability to add unique tasks to a particular project is useful for our business," said Rebecca Adler.