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2017-02-09T00:00:00.000Z

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Yves Auger

Chief Information Officer

Servus Credit Union

Direct Phone: (780) ***-****       

Email: y***@***.ca

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Servus Credit Union

151 Karl Clark Rd

Edmonton, Alberta T6N 1H5

Canada

Company Description

Servus Credit Union is a member-owned financial institution serving members from more than 100 locations in 60 communities. The credit union's vision of building a better world - one member at a time -inspires their commitment to provide sound, advice-bas ... more

Find other employees at this company (2,048)

Background Information

Employment History

Chief Information Officer

Capital City Savings

Education

degree

Information Management Systems

Web References (6 Total References)


Servus Credit Union - executive leadership team

servuscu.ca [cached]

Yves Auger, Chief Information Officer

...
Yves Auger, Chief Information Officer
Yves joined Servus Credit Union in 1999 after spending his first three years in the organization as a consultant leading complex information technology projects such as the implementation of a new banking system. Yves put his 12 years of consulting experience for large government and private organizations to work as Vice President Information Technology, a position he held until 2004 when he was promoted to Chief Information Officer. He is fluently bilingual and has a degree in Information Management Systems. Yves is providing significant leadership to cooperative information technology projects in the Canadian credit union system.


"We chose Liberty Internet Banking as ...

www.solutionsonly.com [cached]

"We chose Liberty Internet Banking as it offers our members a highly functional, modern and easy to use banking experience," said Yves Auger, Chief Information Officer at Servus Credit Union; adding, "Liberty offers complete control over our internet banking channel; enabling faster implementation of our functionality, which helps us to keep pace with our members' service expectations."


Capital City Savings - leadership team

www.capitalcitysavings.ca [cached]

Yves Auger, Chief Information Officer


Cooperatives: Catch me if you can

www.ibspublishing.com [cached]

In marked contrast to Meridian's plug and play approach, Capital City Savings' CIO, Yves Auger, believes that its highly customised solution has its advantages. He believes that 65 per cent of the code is its own, using Ovation as a base. He says, 'this has been a huge advantage in the market. We can launch quick product releases and are very adaptable.'

Yves Auger, Capital City Savings
Comparing Capital's approach to working with a service bureau where enhancements can take years, Auger feels that Capital City Savings (which will become Servus Credit Union from 1st November) has an advantage. Of course its approach comes with a cost.
It has 45 technical staff including IT help desk, technical staff, design analysts, security and testing. According to Auger, 'Our costs are higher, but we get a lot more out of it [Fincentric's software]. We are not on a fixed price model, we can decide what and when we invest'.
According to Auger, 'another advantage to having your own solution is that it has directly led to business from large commercial accounts. This is because we built our own cash management software.' Due to an upcoming merger, it will also be increasing its members from 170,000 to 180-185,000, with C$2.7-3 billion in assets under management. 'Having control makes this possible,' according to Auger.
In reference to the challenges facing its upcoming merger, he says, 'merging is old hat for us.


cooperatives

www.ibspublishing.com [cached]

In marked contrast to Meridian's plug and play approach, Capital City Savings' CIO, Yves Auger, believes that its highly customised solution has its advantages.He believes that 65 per cent of the code is its own, using Ovation as a base.He says, ‘this has been a huge advantage in the market.

...
According to Auger, ‘Our costs are higher, but we get a lot more out of it [Fincentric's software].We are not on a fixed price model, we can decide what and when we invest'.
According to Auger, ‘another advantage to having your own solution is that it has directly led to business from large commercial accounts.This is because we built our own cash management software.' Due to an upcoming merger, it will also be increasing its members from 170,000 to 180-185,000, with C$2.7-3 billion in assets under management. ‘Having control makes this possible,' according to Auger.
In reference to the challenges facing its upcoming merger, he says, ‘merging is old hat for us.

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