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Chicago, Illinois 60606
A.T. Kearney is a leading global management consulting firm with offices in more than 40 countries. Since 1926, we have been trusted advisors to the world's foremost organizations. A.T. Kearney is a partner-owned firm, committed to helping clients achieve ... more
Equifax, for example, has patented a system for monitoring child identity theft and Walgreens won a patent for integrating pharmacy and health data. (See chart.)
Innovation retains customers, Mr. Callender said, especially in financial services.
For example, when consumers switch banks, two-thirds say the reason is to get more advanced mobile capabilities, according to AlixPartners research.
"If someone had something truly different, that's a major factor in how consumers decide where to bank,"
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