Following the introduction of OASIS in 2000, Wayne Ferrin, founder and CEO of Home Care Answers (HCA), developed a review process specifically designed to improve accuracy and compliance of coding and OASIS data.
This process is the foundation of Home Care Answers' value proposition and has helped home health agencies nationwide capture millions of dollars in additional Medicare revenue that would have otherwise gone unclaimed due to errors in OASIS reporting.
Wayne's development began while working with a home health agency that was suffering the negative financial impact caused by coding inaccuracies and other typical paperwork errors.
was asked to develop a strategy to reduce coding and OASIS errors and claim denials.
identified key organizational, behavioral, and knowledge-based factors influencing the effectiveness of the agency's current coding practices.
developed a process and strategy to overcome these challenges and the results were astonishing.
In the first year his
new strategy eliminated all claim denials (a $300,000 savings) and increased the agency's Medicare revenue by $600,000 - a net increase of 11% to the agency's bottom line.